What are the responsibilities and job description for the Technical Support Analyst Intern position at Acuity Insurance?
Acuity is seeking a Technical Support Analyst Intern to install PC systems and peripherals. This role will load and verify operation of software such as operating system, word processors, and spreadsheets. The intern will troubleshoot and resolve hardware, software, and user problems and makes minor repairs. Also provide end user training and technical assistance to user.
Start Date: May 2026
ESSENTIAL FUNCTIONS:
Enrollment in a Bachelor’s or Associate Degree program with an emphasis in Computer Science or MIS with a high degree of achievement. Previous related experience also considered.
EXPERIENCE:
Exposure and/or experience in computer software and hardware installation, Windows OS, and troubleshooting skills preferred. Network technical training or equivalent and experience in network communications desirable.
OTHER:
This job is classified as nonexempt.
For internships, Acuity offers a generous 401(k) contribution, vision insurance, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
If you have a disability and require reasonable accommodations to apply or during the interview process, please contact our Talent Acquisition team at careers@acuity.com. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.
Start Date: May 2026
ESSENTIAL FUNCTIONS:
- Installation at the client workstations of the needed hardware and software. Also provide the assistance to keep the desktop systems running efficiently for the client location.
- Maintain the integrity of the system documentation.
- Train and educate self in the new areas of job knowledge through education, self-study, and/or reading trade journals.
- Regular, predictable attendance.
- Performs other duties as assigned.
Enrollment in a Bachelor’s or Associate Degree program with an emphasis in Computer Science or MIS with a high degree of achievement. Previous related experience also considered.
EXPERIENCE:
Exposure and/or experience in computer software and hardware installation, Windows OS, and troubleshooting skills preferred. Network technical training or equivalent and experience in network communications desirable.
OTHER:
- Generally works under deadlines.
- Willingness to work irregular hours.
- Demonstrate planning skills, along with problem solving and analytical techniques.
- Strong communication skills and a desire to excel.
- Reside within a 2-hour radius of the Acuity HQ.
This job is classified as nonexempt.
For internships, Acuity offers a generous 401(k) contribution, vision insurance, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
If you have a disability and require reasonable accommodations to apply or during the interview process, please contact our Talent Acquisition team at careers@acuity.com. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.