What are the responsibilities and job description for the Marketing Operations Specialist position at Acuity Inc.?
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.
Job Summary
The Marketing Operations Specialist plays a key role in enabling efficient, data-driven marketing execution across campaigns, events, and digital channels. This role supports the planning and delivery of marketing programs by managing campaign setup, ensuring process consistency, and optimizing operational workflows.
Working closely with the central and regional Marketing, Training, Alliance, and Ecosystem teams, this person ensures that every campaign is executed with accuracy, efficiency, and measurable impact. The ideal candidate is detail-oriented, proactive, comfortable with firm deadlines, and eager to grow within a high-performing marketing operations environment while being an integral part of the larger Marketing Operations roadmap work.
This role can be based anywhere in the U.S., but there is a preference for candidates based in California, ideally in San Diego or Orange County
Key Tasks & Responsibilities (Essential Functions)
Campaign Execution & Support
- Support campaign setup and execution, ensuring consistency in workflows, data, and reporting
- Build and test campaign assets such as emails, landing pages, and forms in accordance with brand and compliance standards
- Manage campaign lists, data uploads, and performance tracking
- Support quality assurance and testing to ensure seamless delivery across all programs
Process & Workflow Management
- Maintain standardized campaign processes and documentation to drive operational efficiency
- Identify opportunities for automation or optimization across recurring workflows
- Partner with regional and central Marketing teams to ensure campaigns follow established best practices
Collaboration & Communication
- Serve as a key point of contact between Marketing Operations and campaign stakeholders to ensure timelines and requirements are met
- Collaborate with Demand Generation and Digital Experience teams to align execution with broader marketing initiatives
- Support cross-functional initiatives to improve data consistency, campaign performance, and lead flow visibility
Data & Reporting Support
- Assist in maintaining the accuracy and hygiene of marketing data used for segmentation and reporting
- Contribute to campaign performance summaries and data integrity checks
- Help document and maintain shared operational references such as a Marketing Operations data dictionary or workflow guides
Skills and Minimum Experience Required
- Bachelor’s degree in Marketing, Business, or a related field
- 2 years of experience in marketing, revenue, or growth operations, campaign management, or digital marketing
- Working knowledge of marketing automation platforms [Marketo, HubSpot, etc.] and CRM platforms [Salesforce, Microsoft Dynamics, etc.]
- Analytical mindset with attention to detail and a drive for continuous improvement
- Excellent communication, collaboration, and organizational skills
- Ability to travel up to 25%
Preferred Skills and Experience
- HTML/CSS or design skills for minor web edits
- Experience with HopIn/Ring Central or other Event management software
- Familiarity with data visualization and analytics tools such as Power BI, Tableau, or Google Analytics to support reporting and insights
- Located in San Diego or Orange County
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.
The range for this position is 65,000 to 100,000. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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Salary : $65,000 - $100,000