Patient Care Coordinator

Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to join our hearing healthcare team. The ideal candidate will possess a strong background in customer service, excellent communication skills, and a genuine desire to support patients throughout their hearing healthcare journey. As a Patient Care Coordinator, you will serve as a vital link between patients and provider, ensuring smooth administrative processes, accurate information exchange, and compassionate patient support. This role offers an opportunity to make a meaningful difference in patient lives. This Position supports our offices in Kingsport and Johnson City, TN.

Responsibilities

• Greet and assist patients upon arrival, creating a welcoming and professional environment.
• Schedule appointments efficiently, optimizing patient flow.
• Collect and verify patient information, ensuring accuracy for medical records and billing purposes.
• Manage patient inquiries via phone or email, providing timely and accurate responses.
• Support administrative tasks such as data entry, filing, and maintaining electronic health records.

Experience

• Prior experience working in a medical or dental office setting is highly preferred.
• Demonstrated ability to provide exceptional medical administrative support in a busy environment.
• Strong organizational skills with experience managing multiple schedules and tasks simultaneously.
• Familiarity with office management software and electronic health record systems is advantageous.
• Experience in dental office operations is considered a plus but not mandatory.
• Excellent interpersonal skills with the ability to communicate clearly and empathetically with diverse patient populations. Join our team as a Patient Care Coordinator to deliver outstanding support that enhances patient satisfaction and promotes the best hearing journey!

Pay: $16.00 - $18.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $16 - $18