What are the responsibilities and job description for the Service Advisor position at ACTS Fleet Maintenance, Inc.?
Join a Company Built on Stability, Growth, and Excellence!
Founded in 1989, Acts Fleet Maintenance has built a strong reputation for delivering top-tier service in the transportation industry. With decades of success and continued expansion, we are proud to offer a rare opportunity for a multi-talented Service Advisor to become a key part of our team.
We’re looking for someone ready to manage branch success, provide exceptional customer service, and help drive ongoing growth in a dynamic, fast-paced market.
What We Do:
Job Type: Full-time
Benefits:
· Health Insurance – 100% company-paid single coverage, giving you peace of mind with no out-of-pocket premium costs.
· Dental Insurance – Keep your smile healthy with comprehensive dental coverage.
· Vision Insurance – Affordable vision care to help you see clearly.
· Paid Time Off (PTO) – Generous paid time off to relax, recharge, and spend time with family.
· 401(k) Retirement Plan – Build your future with a 3% company match.
Ability to Commute:
Founded in 1989, Acts Fleet Maintenance has built a strong reputation for delivering top-tier service in the transportation industry. With decades of success and continued expansion, we are proud to offer a rare opportunity for a multi-talented Service Advisor to become a key part of our team.
We’re looking for someone ready to manage branch success, provide exceptional customer service, and help drive ongoing growth in a dynamic, fast-paced market.
What We Do:
- Preventive Maintenance (PM) Inspections
- DOT Inspections
- Mechanical Repairs
- Tire Services
- And much more in the ever-evolving transportation industry!
- Serve as the main liaison between customers, technicians, and internal teams
- Schedule service appointments and follow up on existing customer needs
- Maintain steady workflow and track vehicle service timelines
- Ensure a high level of customer satisfaction through clear communication and proactive service
- Support the overall branch operations with a focus on excellence and efficiency
- Industry Knowledge: Automotive or transportation industry background preferred. Previous Service Advisor.
- Attitude: Enthusiastic, positive, teachable
- Dependability: Punctual and reliable with strong time management
- Skills:
- Verbal communication
- Data entry and reporting
- Organizational and multi-tasking abilities
- Customer-focused with general consulting and objection-handling strengths
- Proficient in computer and scheduling system skills
- Be part of a team with over 30 years of trusted service
- Opportunity to grow within a stable, respected company
- Work in a supportive environment with real impact on your branch's success
- Competitive compensation and potential for advancement
Job Type: Full-time
Benefits:
· Health Insurance – 100% company-paid single coverage, giving you peace of mind with no out-of-pocket premium costs.
· Dental Insurance – Keep your smile healthy with comprehensive dental coverage.
· Vision Insurance – Affordable vision care to help you see clearly.
· Paid Time Off (PTO) – Generous paid time off to relax, recharge, and spend time with family.
· 401(k) Retirement Plan – Build your future with a 3% company match.
Ability to Commute:
- Knoxville, TN 37918 (Required)
- Knoxville, TN 37918: Relocate before starting work (Required)
Salary : $50,000
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