Branch Operations Manager

Job description:

JOIN A FAST-PACED, ORIENTED COMPANY BUILT ON STABILITY, GROWTH, AND EXCELLENCE!

Branch Operations Manager
Work Location: In person, Knoxville, TN
Full-Time

Pay Range from $60,000.00 - $80,000.00 per year plus Commission based on EXPERIENCE

Position Summary:

Thank you for your interest in a career with Acts Fleet Maintenance Service INC. At Acts, we believe members of our team deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career. If you are focused on results, dedicated to quality, strength, and integrity, and possess the drive to succeed, then we are your employer of choice!

The Branch Operations Manager will oversee all work performed in the branch and supervise all areas of the operation. They will also work with the staff to foster a positive environment and ensure customer satisfaction and proper branch operation. A hands-on approach, committed to the expansion and success of the business by implementing strategies that increase productivity and enable the achievement of sales goals, while complying with federal, state, and local regulations (e.g., Safety, OSHA, HazMat, and DOT. Knowledgeable about safe work practices, policies, and procedures, and performs all duties in a safe manner.

We’re seeking someone who can lead with confidence and think independently to make informed decisions without constant oversight, with the attributes below.

Independent Thinker with the ability to lead in a fast-paced environment.
Sales Motivated
Strong technical aptitude, motivation, and enthusiasm.
Punctual and reliable with strong time management and sense of urgency.

DUTIES

• Providing leadership for all team members of the facility
• Business operations/management of daily activities
• Visiting potential customers to gain accounts
• Contacting potential businesses and creating proposals for fleet maintenance contractual agreements
• Maintain and create daily, weekly, monthly, and yearly reports
• Supervisory Duties

***This is only a snapshot of the duties performed

Qualifications

• Prior Management and Leadership experience
• Sales experience
• Organizational and multi-tasking abilities in a fast-paced environment
• Customer Service experience
• Strong understanding of P&L and KPI’s

Preferred

• Product/Industry knowledge
• Automotive/Medium and Heavy-Duty Fleet Experience preferred but not required.
• Proficient in computer and scheduling systems

Benefits:

• Health Insurance – 100% company-paid single coverage, giving you peace of mind with no out-of-pocket premium costs.
• Dental Insurance – Keep your smile healthy with comprehensive dental coverage.
• Vision Insurance – Affordable vision care to help you see clearly.
• Paid Time Off (PTO) – Generous paid time off to relax, recharge, and spend time with family.
• 401(k) Retirement Plan – Build your future with a 3% company match.

Founded in 1989, Acts Fleet Maintenance has built a STRONG REPUTATION for delivering top-tier service in the transportation industry. With decades of success and continued expansion, we are proud to offer a rare opportunity for a multi-talented Service Advisor to become a key part of our team. We’re looking for people ready to provide exceptional customer service and help drive ongoing growth in a dynamic, fast-paced market.

What We Do:

• Preventive Maintenance (PM) Inspections
• DOT Inspections
• Mechanical Repairs
• Tire Services
• And much more in the ever-evolving transportation industry!

Why Join Acts Fleet Maintenance?

• Be part of a team with over 30 years of trusted service
• Opportunity to grow within a stable, respected company
• Work in a supportive environment with real impact on your branch's success
• Competitive compensation and potential for advancement

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000 - $80,000