Manager of Project Coordination

Job Title: Manager of Project Coordination
Department: Warehouse Equipment Project Implementation
Location: Westfield, IN
Employment Type: Full-Time

This position will oversee the activities of & provide leadership for the Project Coordinators that provide sales support for sales team.

OVERALL RESPONSIBILITIES

• Manage & distribute the workload of the entire project coordination team
• Manage the productivity of each individual member of the project coordination team
• Manage project coordination team proficiency and training
• Conduct Mid-Year and End-of-Year Reviews with all direct reports
• Manage a workload of orders and projects as part of the Project Coordination team
• Communicate with third-party vendors and customers for flawless execution of projects
• Continuously improve post-installation follow-up plans with project managers and sales for complex projects
• Develop and maintain comprehensive project documentation in accordance with project management team
• Assist in the continued improvement of & ensure group adherence to company project coordination processes
• Analyze and review projects after completion to identify improvement opportunities
• Share project results and best practices within the Team Westfield leadership group
• Provide back-up coverage on projects that are generated by the sales team by acting as the project coordinator if primary PC is on PTO/leave
• Successfully manage the relationship with the client and all stakeholders
• Successfully manage project coordination functions and processes including:
  • Internal workload distribution tools
  • Establishing credit/terms
  • Accounts Receivable (A/R) follow-up, collection, and process improvement
  • Month-End, Quarter-End, Year-End Close-Out
  • Project close-out audits
• Serves as SME for internal software tools, and customer/vendor portals
• Perform risk management to minimize project risks
• Participate in internal continuous improvement projects as required

KNOWLEDGE & SKILLS REQUIREMENTS

• Demonstrated success as a Project Coordinator
• Dedicated people leader invested in managing individuals, both for performance and career growth
• Skilled at conflict resolution and collaboration
• Highly detail-oriented, ability to manage critical deadlines
• Ability to multitask effectively, prioritize, and execute complex tasks
• Experience at working both independently and in a team-oriented, collaborative environment is essential
• Ability to work through project issues with customers/vendors in a timely manner
• Technically competent and proficient with various software programs: Excel, Word, Outlook, Sage100, Smartsheet
• Proficient in Salesforce CRM and workload management tools
• Strong written and oral communication skills: in-person and virtual meetings, email, phone calls, internal and external stakeholders
• Must be able to learn, understand, and apply new technologies
• BA/BS or equivalent experience

PROFESSIONAL QUALITIES

• Growth Minded
• Fast Paced Multi-Tasker
• Ability to prioritize
• Attention to details
• Strong work ethic

WORK CONDITIONS

• In Office Role
• Overtime and weekend work will be required periodically

Why work for Storage Solutions - A Jungheinrich Company?

At Storage Solutions, our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.

We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.

Additional Benefits

• Competitive Salary and Bonus Structure
• Generous Paid Time Off
• Medical, Dental, and Vison Benefits
• 401K with Company Match
• Company HSA Contribution
• Professional Growth Opportunities