Admin - Center Director

Job Summary

The Center Director directs the team and operations of an adult day health center, ensuring the highest quality care is provided to our members in accordance with Company, state and regulatory guidelines. Oversees all functions and services, including strategic planning and development, programming, marketing, staff management, administrative decision-making, fiscal responsibility, and in some centers, transportation services. The Center Director is expected to lead by example - being a strategic, proactive, productive and thoughtful leader; maintaining a positive environment for team members and members; and always working to enhance the health and happiness of the people we serve and those who care for them. 

Qualifications

• Minimum three years’ experience in a health care related field, degree preferred unless otherwise mandated by state-specific regulatory guidelines. Any additional requirements also as mandated by state-specific regulatory guidelines.
• Minimum one year of supervisory experience in a healthcare setting preferred unless otherwise mandated by state-specific regulatory guidelines.  Any additional requirements also as mandated by state-specific regulatory guidelines.
• Prior experience working with seniors and/or adults with special needs preferred.
• Strong collaborative, interpersonal, organization, and multi-tasking skills.
• Demonstrated ability to build and lead a high-performance, effective and cross-functional team that consistently achieves or exceeds defined goals and objectives. 
• Ability to work a flexible schedule. 
• Working knowledge of Microsoft Office Word, Excel and Outlook and an ability to navigate various operating systems including but not limited to HRIS/Payroll.
• Successful results of background check, and where applicable, additional state-specific regulatory requirements.    

Job Responsibilities

• Provide effective leadership inall areas of operations including person-centered care initiatives, personnel management, quality and safety, programming, community relations, and financial oversight. 
• Grow the business through a solid, extensive community network and active referral base; effectively communicate service offerings and demonstrate program benefits and successes.
• Coordinate with caregivers, families, social services agencies, and medical professionals to develop effective care plans for members. 
• Facilitate creative and innovative continuous improvement process designed to enhance the member experience; ensure the highest quality care is provided to members in accordance with company, state, and regulatory guidelines and standards.
• Manage and oversee all aspects of the employee experience including onboarding, daily oversite and guidance, scheduling, coaching and mentoring, staff meetings, continuing education,performance reviews, and effective management of employee relations issues; establish and maintain a culture of respect, teamwork, compassion, fun, integrity and professionalism.
• Responsible for the admission and discharge of members.
• In collaboration with the Regional Director, conduct routine strategic analysis of the business, ensuring a firm understanding of the Center’s Profit & Loss, budget and census needs.  Using analyses to manage operating expenses, meet financial objectives and meet or exceed targeted census goals. 
• Stay current on related industry knowledge and trends through educational opportunities, publications, networking, and participation in professional organizations.
• Comply with company policies and procedures, safety and regulatory laws and standards.
• Other duties and responsibilities as changed or assigned at any time.

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