What are the responsibilities and job description for the Game Facilitator at Activate Games position at Activate Games?
Game Facilitator - Full and Part time
Activate is a state of the art facility with a wide variety of gaming experiences. You and your group enter inside a video game experience and become the players to actively and mentally complete challenges. We are currently seeking passionate and customer service savvy professionals in the role of Game Facilitator.
Starting pay is $12.00 hourly, $1.00 raise to $13.00 after training is complete.
Key Responsibilities:
Activate is a state of the art facility with a wide variety of gaming experiences. You and your group enter inside a video game experience and become the players to actively and mentally complete challenges. We are currently seeking passionate and customer service savvy professionals in the role of Game Facilitator.
Starting pay is $12.00 hourly, $1.00 raise to $13.00 after training is complete.
Key Responsibilities:
- Check customers in, take payments and make reservations
- Brief new groups prior to the start of the game;
- Monitor customers in the gaming area and provide explanation if necessary;
- Participating with customers in games if needed to ensure customers have an excellent experience;
- Maintain the rooms by cleaning, painting, and any required maintenance;
- Troubleshoot, identify and make minor repairs in the event of a malfunction;
- Strong communication, multi-tasking and time management skills
- Ability to adapt to unforeseen situations in a calm and efficient manner
- Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people.
- Customer service experience is an asset
- Must be flexible and available to work evenings and weekends until 1:00am
- Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs.
Salary : $12