Certified Technician and Merchandiser

Employment TypeFull Time

LocationMI - GRAND RAPIDS

Become the Driving Force Behind Retail Innovation as an ActionLink Certified Tech & Merchandising Pro!

Position Summary -- Location Territory: Grand Rapids, MI

Step into a role where every day sparks action! As anActionLinkCertified Technician & Merchandising Representative**, you’ll be the powerhouse behind flawless in‑store experiences—bringing displays to life, installing cutting‑edge technology, executing eye‑catching planograms, solving technical challenges on the spot, and supporting top retail partners across your territory.

• Merchandising Execution *
• Set product to planograms
• Build and install POP, endcaps, and visual displays
• Maintain shelves, refresh signage, and complete product audits
• Support retail staff and secure required store sign‑offs
• Technical Installation & Maintenance *
• Install and troubleshoot interactive displays, kiosks, AV, and security devices
• Perform light construction and fixture setup
• Document work through photos/videos
• Lead small teams during complex installs and resets
• Resolve on‑site challenges efficiently
• Communication and Reporting *
• Maintain regular communication with the District Manager
• Submit same‑day reporting and feedback to clients/teams
• Process expenses in accordance with company policy
  
  
  

Working Environment &Physical Requirements**

• Retail store settings
• Home office with reliable high‑speed internet
• Travel by vehicle and/or plane as needed
• Use of computer, phone, and standard office equipment
• Ability to sit or stand for up to 4 hours
• Lift up to 50 lbs as needed
• Climb ladders (10’ )
  
  
  

What We Offer:

• General merchandising projects are paid at $18.00 per hour
• Medical, Dental, Vision, Life and Prescription Insurance Coverage
• 401(k) retirement plan with employer match
• Paid time off and paid holidays
• Travel reimbursement
  
  
  

Qualifications:

• 6 months retail or merchandising experience; 2 years technical installation/troubleshooting preferred
• Ability to read and execute planograms
• Strong communication skills and ability to work independently
• Flexible availability, including weekends and overnights
• Reliable transportation and valid driver’s license
• Skilled with hand and power tools; must have a cordless drill
• Proficient using levels, measuring devices, email, and retail systems
• Ability to obtain power‑lift/equipment certification within 30 days
  
  
  

We are an equal employment opportunity employer.