What are the responsibilities and job description for the Business Development position at Action?
JOB SUMMARY:
The Business Development Executive (BDE) will lead the acquisition of new business for Action Enterprise Logistics (AEL) National Accounts through proactive prospecting, cold calling, and strategic sales initiatives. This role is instrumental in driving revenue growth and achieving ambitious sales goals. The strategy will include achieving growth plans and exceeding budget goals by identifying and attracting prospective strategic customers through aggressively targeting and securing new business. The successful candidate will collaborate within a team-oriented environment to develop, implement, and execute a national strategy aimed at securing large-scale accounts.
DUTIES AND RESPONSIBILITIES:
- Spearhead the acquisition of new National Accounts, focusing on sales, pricing, RFI & RFP management, contract negotiations, corporate account development, and travel when needed
- Develop comprehensive Business Plans for the addition and growth of National Accounts that have been established by the BDE
- Take a lead role in high-level presentations and proposals for national accounts, employing persuasive communication and strategic insights to secure new business
- Prioritize exceptional customer service while maximizing operational profitability, promptly addressing customer inquiries and concerns
- Maintain and enhance the overall satisfaction and retention of AEL accounts, fostering a culture of creativity and innovation within the sales and service teams Keep abreast of industry trends, market dynamics, and competitor activities, providing actionable insights to drive sales performance
- Collaborate closely with internal stakeholders to develop and deliver impactful sales, marketing, and customer service presentations, monitoring effectiveness and ROI
- Ensure consistent and efficient reporting practices, leveraging CRM and operational systems to track sales activities and customer interactions
EXPERIENCE AND SKILL REQUIREMENTS:
- Bachelor’s degree in business development, marketing, sales, or a related field, or equivalent experience that demonstrates a strong business acumen
- Minimum of five years sales experience with national accounts, showcasing a track record of exceeding targets and driving revenue growth while developing new business
- Exceptional communication, organizational, and interpersonal skills, with a keen attention to detail and follow-through
- Self-motivated and results-oriented, with a proactive and outgoing personality conducive to building rapport and closing deals
- Ability to thrive in a fast-paced, dynamic work environment, adapting quickly to changing priorities and demands
- Proficiency in technical comprehension and the ability to effectively communicate complex information to customers and prospective customers
- Demonstrated proficiency in professional communication, including telephone etiquette, computer literacy, and business correspondence
- Experience conducting Quarterly Business Reviews with customers to assess performance and identify both new business opportunities and opportunities for improvement
- Proficient using a CRM and TMS, with the ability to input, maintain, and update customer information and contracts accurately
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