What are the responsibilities and job description for the Customer Support Specialist position at ACTION Termite & Pest Control?
Company Description
ACTION Termite & Pest Control, serving Arizona since 1969, is known for high service standards, reliable products, and expertise in termite & pest control. Our licensed technicians undergo continuous training to offer the latest technologies for pest identification and elimination. With an A rating from the Better Business Bureau and a strong reputation with the Arizona Office of Pest Management, we are committed to excellence in service.
Role Description
This is a full-time on-site role for a Customer Support Specialist at ACTION Termite & Pest Control in Phoenix, AZ. The Customer Support Specialist will be responsible for providing exceptional customer service, technical support, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Customer Support and Interpersonal Skills
- Technical Support and Analytical Skills
- Ability to prioritize and multitask effectively
- Strong problem-solving skills
- Excellent communication and active listening skills
- Experience in the pest control industry is a plus
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred