What are the responsibilities and job description for the Business Operations Coordinator - CEI position at Action for Boston Community Development, Inc.?
Department: Climate Equity and Impact
Location: Downtown Boston - Tremont Street
The Climate Equity & Impact team is hiring! If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD as a Business Operations Coordinator. Come make a meaningful impact and be part of a legacy that shapes positive change in Greater Boston.
Key Responsibilities
Data Management & Reporting:
- Maintain accurate electronic and paper records for multiple statewide programs.
- Compile data, maintain databases, and generate reports as requested by the Business Operations Manager.
- Assist in the preparation of billing data for internal and external stakeholders.
- Track and monitor program-related financial documentation, identifying discrepancies and resolving them promptly.
- Process accounts payable, including invoices, payments, and vendor reimbursements, collaborating with the Finance Department to ensure timely processing.
- Track program expenses and maintain accurate documentation for audit purposes.
- Address questions and issues with vendors surrounding payment status and over- or under-payments.
- Serve as a liaison between the Business Operations Manager, finance staff, contractors, and ABCD CE&I department program and business operations staff.
- Assist in coordinating communication regarding financial documentation, troubleshooting issues, and responding to inquiries from various stakeholders.
- Participate in meetings, take notes, and distribute action items as needed.
- Assist in maintaining program software billing and reporting systems, ensuring data accuracy and integrity.
- Support the implementation and management of project management platforms (e.g., Monday.com) to streamline processes.
- Perform other duties as assigned to support the overall efficiency and effectiveness of the Business Operations Manager’s responsibilities.
- A minimum of a high school diploma or equivalent and 1-3 years of experience in business operations, accounts payable, billing, financial documentation, or nonprofit program management is required.
- Experience in grant program management, energy efficiency, or related fields is a plus.
- Demonstrated proficiency in Google Suite, Excel, Monday.com and other data management systems.
- Strong communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders.
- Excellent organizational skills and attention to detail in data entry and documentation.
- Flexibility and initiative in a dynamic, team-oriented environment.
- Must be able to deal sensitively with clients of diverse cultural and economic backgrounds.
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
