What are the responsibilities and job description for the Cold Calling Specialist position at Action Enterprise Logistics?
What You’ll Do
- Make high-volume outbound calls to prospective shippers and businesses.
- Research and generate qualified leads through cold calling and market insights.
- Clearly communicate our 3PL services and value proposition to potential clients.
- Schedule appointments or demos for senior sales representatives.
- Maintain accurate records of calls, contacts, and outcomes in our CRM.
- Follow up on leads, emails, and referrals promptly.
- Meet or exceed weekly/monthly call and lead generation targets.
- Collaborate with sales and operations teams to ensure smooth client onboarding.
What We’re Looking For
- Proven experience in cold calling, inside sales, or lead generation (logistics or freight brokerage experience preferred).
- Excellent verbal communication and persuasion skills.
- Resilience and motivation to handle rejection and keep moving forward.
- Familiarity with CRM tools like HubSpot or Salesforce is a plus.
- Basic understanding of logistics and supply chain terminology preferred.
- High school diploma required; bachelor’s degree in business, marketing, or related field preferred.
Key Skills
- Outbound sales & cold calling
- Prospecting & lead generation
- Customer relationship management
- Time management & self-motivation
- Logistics industry knowledge