Bilingual Community Engagement & Homeownership Programs Coordinator (Baltimore)

Job Title: Community Engagement & Homeownership Programs Coordinator

Location: Brooklyn, Baltimore, MD

Organization: Action Baybrook, Inc.

Reports To: Director of Programs

Position Overview:

Action Baybrook is an emerging community-based nonprofit organization with a mission to improve the safety and well-being of Baybrook residents by reducing vacant and problem properties, addressing public blight, and expanding economic opportunity. Rooted in resident leadership and neighborhood action, Action Baybrook partners with the community to drive meaningful, lasting change. The Community Engagement & Homeownership Programs Coordinator is a community-facing, action-oriented role that coordinates the organization’s engagement efforts and supports key programs advancing this mission. This position plays a central role in building and sustaining relationships with residents, neighborhood groups, and community partners, while ensuring that community priorities directly inform Action Baybrook’s strategies and activities.

The Coordinator supports resident-led actions, facilitates community engagement processes, and collaborates with staff and partners to address concerns related to vacancy, blight, and neighborhood conditions. In addition, the role contributes to community planning efforts and supports homeownership-related programs and partnerships, helping to strengthen pathways to homeownership promotion and preservation. The ideal candidate is proactive, highly organized, collaborative, and brings strong interpersonal skills and a demonstrated commitment to community development. They are comfortable working directly with residents, responsive to community concerns, and motivated to learn from and alongside residents to build a stronger, more vibrant Baybrook. Fluency in English and Spanish is required.

Primary Responsibilities:

Community Engagement:

• Serve as a consistent, trusted, bilingual (English–Spanish) point of contact for residents.
• Build and maintain strong relationships with residents, local leaders, community organizations, schools, businesses, and other nonprofit organizations.
• Coordinate and support community meetings, events, and activities, including outreach, logistics, facilitation support, and follow-up.
• Receive, document, and respond to resident concerns related to vacancy, blight, and neighborhood conditions, in coordination with staff.
• Support resident-led actions, particularly around ongoing or persistent issues.

·      Prepare and manage fliers, contact lists, online communications, newsletters, reports, and other organizational documents and processes related to community engagement.

·      Track program participant engagement and analyze community feedback to inform program improvements and effective organizational outreach.

·      Respond to community inquiries via phone, email, and social media platforms.

Neighborhood Action & Issue Resolution:

• Participate with staff to do on-the-ground investigation of nuisance vacant or problem properties identified by residents.
• Submit, track, and follow up on 311 service requests and related concerns.
• Liaise with local government officials and agencies to address unresolved or repeat issues
• Support residents navigating city systems related to code enforcement, sanitation, and property conditions.
• Coordinate neighborhood cleanups and community improvement activities.

Homeownership Programs & Partnerships:

• Build and maintain partnerships with organizations supporting homeownership promotion and preservation, and coordinate partnership activities that result from these efforts.
• Organize and catalog existing homeownership programs, services, and resources.
• Connect residents with appropriate housing and homeownership resources.
• Support outreach, referrals, and coordination for homeownership-related programs.
• Assist with organizing housing workshops and informational sessions.

Community Planning:

Support staff with community planning projects and activities, including with the Potee–Garrett Brownfield Reenvisioning Project taking place in 2026:

• Support planning and facilitation of community engagement sessions, workshops, and meetings related to site redevelopment.
• Assist with outreach to impacted residents to ensure inclusive, transparent participation.
• Document community input and feedback to support a resident-guided redevelopment vision.
• Collaborate with the Project Manager and partners to ensure community priorities are reflected throughout the planning process.

Organizational & Collaborative Responsibilities:

• Represent Action Baybrook at community events and meetings.
• Collaborate with staff in a small-team environment that values initiative and flexibility.
• Contribute resident stories and outcomes for reports, grants, and communications.
• Maintain organized records related to engagement, actions, and follow-up.
• Support tracking and reporting of program activities and outcomes for internal use and funders.

Qualifications:

• Bachelor’s degree in community development, communications, nonprofit management, or a related field.
• Experience in community engagement, neighborhood-based work, housing, or nonprofit programs.
• Bilingual fluency in English and Spanish (spoken and written) required.
• Strong interpersonal skills and ability to build trust with diverse communities.
• Strong organizational and problem-solving skills, with the ability to manage multiple tasks and prioritize effectively.
• Ability to work independently as well as collaboratively in a team setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Canva, Mailchimp, and social media platforms.
• Comfort with hands-on, field-based work.
• Commitment to resident-led, equity-centered neighborhood revitalization.
• Passion for community development and commitment to social equity and justice.
• Experience navigating local government systems preferred.
• HUD-certified housing counselor a plus, or willingness to get certified after starting the role.
• Knowledge of Baltimore’s community landscape and local resources is a plus.

Compensation & Benefits:

• Salary: $25/hour.
• Schedule: 30-40 hours/week, primarily during office hours, with some evenings and weekends as needed.
• Paid time off (PTO)
• 14 paid holidays
• Opportunities for professional development

Work Environment & Values:

We value resident leadership and lived experience; action grounded in community priorities; cultural humility and bilingual access; and accountability, collaboration, and persistence. Some evening or weekend hours are required to support meetings, cleanups, or project activities.

Action Baybrook is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and community members.

How to Apply:

Please send your resume and a cover letter explaining your interest in the position to hr@actionbaybrook.org. Applications will be reviewed on a rolling basis.