Technical Program Manager

This role offers an opportunity to lead large-scale, high-visibility technology initiatives that shape the next generation of a major subscription program. As a Senior Technical Program Manager, you drive complex, cross-functional programs that support customer acquisition, payments, customer experience, international expansion, and variations of the core offering. You collaborate closely with software engineering and business teams across the organization to define, plan, and deliver innovative solutions that achieve strategic business goals, while working with a broad range of systems and technologies.

Responsibilities

• Lead end-to-end delivery of complex, high-value technical programs that have significant strategic impact on the subscription business.
• Partner directly with multiple software engineering teams to define program scope, requirements, and technical approaches that align with business objectives.
• Drive program planning activities, including defining milestones, creating detailed roadmaps, and establishing clear timelines for delivery.
• Manage cross-functional initiatives by coordinating work across engineering, product, and other stakeholder teams to ensure cohesive and timely execution.
• Build and refine sustainable processes for program execution, including mechanisms for tracking progress, managing dependencies, and coordinating release schedules.
• Oversee project management disciplines such as scope management, schedule management, budget awareness, quality assurance, risk management, and critical path analysis.
• Define, track, and report on key performance indicators (KPIs) and service level agreements (SLAs) that support multi-million dollar business outcomes.
• Communicate program status, risks, and trade-offs clearly and regularly to Senior leadership and stakeholders, providing data-driven insights and recommendations.
• Identify and resolve issues and blockers proactively by working closely with engineering and business partners to keep programs on track.
• Leverage your software development background to understand technical designs, evaluate trade-offs, and support teams in making sound architectural decisions.
• Continuously improve program management practices by implementing best practices, standardizing processes, and driving operational excellence across teams.
• Collaborate with multiple software engineering and product teams to ensure solutions are scalable, maintainable, and aligned with long-term technology strategy.

• 7 years of experience working directly with engineering teams.
• 5 years of technical product or program management experience.
• 5 years of technical program management experience working directly with software engineering teams.
• 3 years of software development experience, with the ability to understand technical designs and trade-offs.
• Proven experience managing programs across cross-functional teams, including engineering and business stakeholders.
• Demonstrated ability to build and implement processes that support effective program execution and release coordination.
• Strong technical program management skills, including roadmap planning, dependency management, and risk mitigation.
• Experience working with multiple software engineering or product teams on complex, distributed systems.
• Excellent communication skills, with the ability to present complex information clearly to technical and non-technical audiences.

• 5 years of experience applying project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.
• Experience managing projects and programs across cross-functional teams while building sustainable processes and coordinating release schedules.
• Experience defining KPIs and SLAs used to manage and grow multi-million dollar businesses.
• Experience reporting program status, metrics, and outcomes to Senior leadership.
• Motivation to work on highly visible, impactful initiatives with potential for long-term engagement and conversion.
• Strong organizational skills and attention to detail in managing multiple concurrent initiatives.

This position operates in a professional, technology-driven environment with close collaboration between technical and business teams. The role follows a standard weekday schedule, with typical hours of Monday through Friday, either 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. Pacific Time. You work with a broad range of software systems and technologies, partnering with multiple engineering and product teams across the organization. The environment emphasizes cross-functional collaboration, structured program management practices, and data-driven decision-making.

Job Type & Location

This is a Contract position based out of Vancouver, BC.

The pay range for this position is $60.00 - $65.00/hr.

This is a fully onsite position in Vancouver,BC.

À propos d'Actalent

Actalent est un leader mondial dans les services d’ingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives d’ingénierie et de science grâce à l’accès à des experts spécialisés qui favorisent l’échelle, l’innovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, l’Asie et l’Europe, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers d’être l’une des 500 meilleures firmes de conception de l’Engineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les talents.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître d’autres options d’accommodement.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $60 - $65