Quality Manager

Job Title: Quality Manager

Job Description

The Quality Manager leads the design, implementation, and continuous improvement of robust Quality Management Systems (QMS) to ensure that products and processes consistently meet internal standards, customer expectations, and regulatory requirements. This role oversees both quality assurance and quality control activities across manufacturing operations, drives continuous improvement initiatives, and leads quality teams to improve efficiency, reduce defects, and enhance customer satisfaction.

Responsibilities

• Design, implement, maintain, and continuously optimize Quality Management Systems (QMS) aligned with ISO and applicable industry regulations.
• Oversee quality assurance and quality control activities across manufacturing operations to ensure consistent product and process quality.
• Monitor production quality through inspections, statistical process control, and data analysis to identify trends, risks, and improvement opportunities.
• Ensure compliance with ISO standards and other relevant regulatory requirements by establishing and enforcing quality policies, procedures, and standards.
• Lead internal and external quality audits, including planning, execution, documentation, and follow-up on findings and recommendations.
• Develop, implement, and manage control plans to maintain process stability and prevent defects.
• Lead root cause analysis and structured problem-solving activities, including the use of tools such as FMEA, Fishbone diagrams, and other failure analysis methods.
• Drive corrective and preventive action (CAPA) programs to address nonconformities, prevent recurrence, and improve overall system effectiveness.
• Supervise, train, and develop quality team members, providing coaching, feedback, and support to build a high-performing, accountable quality organization.
• Communicate quality performance metrics, risks, and improvement plans to leadership and key stakeholders on a regular basis.

Essential Skills

• Proven experience designing, implementing, maintaining, and optimizing Quality Management Systems (QMS) aligned with ISO and industry regulations.
• Strong knowledge of ISO 9001 standards and practical experience in implementing and sustaining ISO-compliant systems.
• Hands-on experience with quality tools and methodologies including Statistical Process Control (SPC), Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effects Analysis (FMEA), and control plans.
• Demonstrated expertise in corrective and preventive actions (CAPA) and structured root cause analysis, including root cause failure analysis techniques.
• Experience conducting and leading internal and external quality audits in regulated manufacturing environments.
• Advanced statistical and analytical skills, including trend analysis, process capability assessment, and data-driven decision-making.

Additional Skills & Qualifications

• Master’s or Bachelor’s degree in Engineering, Quality, or a related discipline.
• Professional certifications such as ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA), or Six Sigma Green Belt or Black Belt.
• Experience with ERP or MRP systems that include quality modules, such as SAP, Oracle, or NetSuite.
• Knowledge and application of advanced quality techniques such as Design of Experiments (DOE), Measurement Systems Analysis (MSA), and reliability testing.

This is a Permanent position based out of Whitsett, NC.

The pay range for this position is $110000.00 - $165000.00/yr.

401k 6% PTO Discretionary Annual Bonus

This is a fully onsite position in Whitsett,NC.

This position is anticipated to close on Jun 4, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $110,000 - $165,000