Quality Engineer

Job Title: Quality Engineer

Job Description

As a Quality Engineer, you will be responsible for managing nonconformity processes, ensuring proper documentation and resolution, analyzing customer complaints to identify root causes, and implementing corrective actions. You will oversee ISO system management, including audits, compliance, and continuous improvement, drive change initiatives, and facilitate process improvements within the organization. Effective communication with cross-functional teams is essential to ensure that quality standards are consistently met.

Responsibilities

• Analyze warranty claims and product complaints across Supplier, Factory, Shipping, Field, and Design areas.
• Apply SPSP / RCCA methodologies to determine root cause, implement containment, and drive corrective actions.
• Support field quality teams in resolving ongoing technical issues.
• Inspect and physically assemble new and existing product components for fit, form, and function evaluations.
• Conduct dimensional and functional tests to determine causes of material defects.
• Perform mock-ups and component checks for new elevator systems under the person PCP 2.0 protocols.
• Audit product and process compliance prior to production release.
• Create inspection check sheets, inspection levels, and documentation for quality controls.
• Maintain controlled document files and test records accurately and on time.
• Work with Industrialization, Engineering, Supply Chain, and Procurement teams on quality topics.
• Provide support during SPSP/PCP processes and communicate findings to stakeholders.
• Partner with supplier development teams to address supplier non-conformances.
• Drive initiatives related to claim reduction, process efficiency, and corrective/preventive actions.
• Conduct spot checks and audits to verify the effectiveness of implemented actions.

Essential Skills

• Bachelor’s degree in Engineering.
• 2–5 years of relevant industry experience in mechanical assembly, quality engineering, or related fields.
• Strong knowledge of mechanical components, inspection methods, and root-cause analysis.
• Root-Cause Analysis (RCCA / SPSP)
• Mechanical inspection and assembly

Job Type & Location

This is a Permanent position based out of Greenville, NC.

The pay range for this position is $80000.00 - $90000.00/yr.

Schindler Benefits Package (U.S.) Health & Insurance Benefits Schindler employees receive a robust suite of insurance options, including: Health Insurance Dental Insurance Vision Insurance Life Insurance and AD&D Insurance Short‑term & Long‑term Disability Insurance Accidental Death & Dismemberment

This is a fully onsite position in Greenville,NC.

This position is anticipated to close on May 8, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $80,000 - $90,000