Process Engineering Specialist

Job Title: Process Engineering Specialist

Job Description

This role focuses on transforming complex mechanical and process troubleshooting information into clear, structured documentation that supports an AI-driven initiative. You will work closely with operators and engineers to capture, standardize, and improve technical knowledge for equipment troubleshooting and operations. This position is ideal for someone with a strong process or mechanical experience who enjoys breaking down complex problems and creating user-friendly guides and workflows.

Responsibilities

• Convert technical troubleshooting information into structured documentation, including flowcharts, investigation guides, and step-by-step procedures.
• Translate detailed technical content into clear, user-friendly formats using visuals, diagrams, and structured instructions.
• Partner with operators, engineers, and cross-functional stakeholders to validate processes and ensure the accuracy and completeness of documentation.
• Capture, organize, and standardize technical knowledge for use within an internal AI platform.
• Support continuous improvement of documentation for equipment troubleshooting and operational processes.
• Develop and refine workflows that decompose complex engineering problems into logical, easy-to-follow steps.
• Contribute to training materials and documentation that help users understand and apply troubleshooting processes effectively.
• Collaborate with technical and non-technical team members to gather information, clarify requirements, and align on documentation standards.

Essential Skills

• Strong mechanical, process, or maintenance-related experience with a focus on troubleshooting.
• Proven ability to break down complex engineering problems and develop structured workflows and process flows.
• Experience creating technical documentation, standard operating procedures (SOPs), or supporting process improvement initiatives.
• Strong communication skills with the ability to work effectively across functions and with diverse stakeholders.
• Ability to simplify complex technical information into clear, usable content for different audiences.
• Demonstrated process troubleshooting mindset and structured problem-solving approach.
• Experience with engineering problem decomposition and flow development.
• Proficiency in technical documentation and content simplification for training and operational use.

Additional Skills & Qualifications

• Engineering degree preferred, but not required.
• Experience in maintenance, process engineering, or mechanical engineering.
• Experience developing training materials or documentation for technical audiences.
• Comfort working with technology-driven tools and platforms, including AI-enabled systems.
• Strong collaboration skills and the ability to build effective working relationships with operators and engineers.

Work Environment

This is an onsite position working Monday through Friday on a day shift schedule. You will operate in a hands-on environment closely connected to operations, equipment, and technical teams. The role involves regular interaction with operators and engineers, as well as use of documentation tools, visual workflow software, and internal AI platforms to create and manage technical content.

This is a Contract to Hire position based out of Wilson, NC.

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wilson,NC.

This position is anticipated to close on Jun 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $35 - $45