Patient Recruitment Associate (Homebased)

Job Title: Patient Recruitment Associate

Job Description

As a Patient Recruitment Associate, you will play a crucial role in identifying and screening potential study participants through a telescreen questionnaire to determine their suitability for clinical trials. Your work will involve accurately reviewing, entering, and updating patient information in the CTMS system while maintaining a high level of confidentiality.

Responsibilities

• Screen potential study participants using a telescreen questionnaire to determine their suitability for trials.
• Accurately review, enter, and edit patient information in the CTMS system.
• Schedule patient appointments in the CTMS, ensuring entries are accurate and up to date.
• Attend all study-related training and ensure a working knowledge of the study protocol.
• Achieve daily recruitment targets, including daily calls made, pre-screens completed, leads contacted in a timely manner, and screenings/PIV scheduled.
• Identify suitable study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations.
• Effectively communicate the importance of research participation and relevant study details to volunteers.
• Provide an exceptional patient experience by building positive rapport and consistent follow-up.
• Strive to meet personal and team targets.
• Maintain strict confidentiality in all forms, including electronically, written, and verbal.
• Deliver high-quality, accurate work, ensuring all administration is filed accordingly.
• Organize your workload to ensure effective delivery of delegated tasks and projects.
• This role involves shift and weekend calls.
• Must have experience with high volume outbound calls.

Essential Skills

• Bachelor's degree (BS) required.
• Experience in patient recruitment and/or clinical research preferred.
• Experience in sales, call center, or customer service is beneficial.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and telephone manner.
• Proactive, flexible, and able to multi-task.
• Good organizational skills with attention to detail.
• Able to work under pressure and tight deadlines.
• Self-motivated.

Additional Skills & Qualifications

• Experience in marketing or sales is considered an asset.
• Ability to think creatively for out-of-the-box ideas on marketing and research promotion.
• Ability to speak multiple languages is considered an asset.
• Basic understanding of medical terminology is helpful but not essential.

Work Environment

This position is fully remote and can be performed from any time zone. It involves handling high volumes of outbound calls and requires flexibility with shift and weekend calls.

This is a Contract position based out of Durham, NC.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Mar 27, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $20 - $25