Order Entry Technician

Job Description

• The Order Entry/Customer Service Pharmacy Technician plays a crucial role in handling order entry and triage tasks.
• This position involves answering incoming calls and directing them appropriately, as well as communicating with long-term care (LTC) facilities, pharmacists, nurses, and physicians.
• The technician is responsible for taking drug orders through various forms, including faxes, and addressing medication-related questions.
• A key part of the role is to triage incoming faxes by reviewing patient profiles and determining the necessity to place orders.
• This involves preparing documents by highlighting pertinent information on forms via computer, which are then processed in order entry.
• The role demands handling 15-30 calls per day and managing new admissions to LTC facilities.
• In cases of order issues, the technician will diagnose problems by reviewing orders and understanding the functioning of the Automatic Dispensing Unit. While managing order entry, the technician is expected to process 40-45 medication orders per hour.
• This position is straightforward and repetitive.
  
  

Responsibilities

• Answer and direct incoming calls appropriately.
• Communicate with LTC facilities, pharmacists, nurses, and physicians.
• Process drug orders through various forms, such as faxes.
• Address medication-related inquiries.
• Triage faxes by reviewing patient profiles and deciding on order placement.
• Prepare documents by highlighting pertinent information and send them for order entry.
• Manage 15-30 calls per day and handle new admissions to LTC facilities.
• Diagnose order issues by reviewing and understanding the functioning of the Automatic Dispensing Unit.
• Process 40-45 medication orders per hour during order entry.
  
  

Essential Skills

• Registered pharmacy technician with the state of MN.
• Minimum of 6 months pharmacy experience in retail or LTC settings.
• Experience in retail should include typing orders and knowledge of SIG codes
  
  

Job Type & Location

This is a Contract to Hire position based out of Eden Prairie, MN.

Pay And Benefits

The pay range for this position is $21.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Eden Prairie,MN. Application Deadline This position is anticipated to close on Feb 18, 2026.
  
  

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.