Medical Scheduler/medical Assistant

Job Title: Medical Assistant – OB/GYN Medical Office

Job Description

This role provides hands-on clinical and administrative support in a busy OB/GYN and women’s health medical office. You will work closely with physicians and other clinicians to room patients, take vital signs, support examinations, and manage patient communications, ensuring every patient receives timely, accurate, and compassionate care. This position is ideal for a Medical Assistant with prior medical office experience who is committed to professional growth and willing to obtain CMA or RMA certification within six months.

Responsibilities

• Assist physicians with all aspects of patient interactions, ensuring a professional, respectful, and compassionate experience for every patient.
• Room patients efficiently by verifying identity, updating medical histories, preparing exam rooms, and ensuring patients are ready for their visit.
• Measure and document vital signs accurately, including blood pressure, pulse, temperature, weight, and other relevant metrics.
• Support physicians and clinicians during examinations and procedures as needed, following clinical protocols and maintaining patient comfort.
• Call patients to explain test and laboratory results clearly and accurately, using appropriate medical guidance and office protocols.
• Contact pharmacies on behalf of patients regarding medication questions, prescription refills, and clarifications, ensuring timely and accurate communication.
• Schedule patient appointments and manage changes or cancellations to support efficient patient flow and provider schedules.
• Handle incoming calls in a professional manner, providing information, routing calls appropriately, and assisting with patient inquiries.
• Maintain accurate and up-to-date information in the Electronic Medical Records system to support coordinated and high-quality care.
• Follow all clinical and office procedures to ensure patient safety, confidentiality, and compliance with healthcare regulations.
• Collaborate with a multidisciplinary team of physicians, nurse practitioners, physician assistants, and other clinicians to deliver coordinated women’s health care.
• Contribute to the smooth operation of a busy, high-volume OB/GYN practice by managing time effectively and prioritizing tasks.
• Uphold a professional appearance and demeanor in all patient-facing interactions, reflecting the standards of the practice.

Essential Skills

• Medical office experience, including prior work in a clinical or physician practice setting.
• Background as a Medical Assistant with 1–3 years of strong, relevant experience.
• Willingness and ability to obtain CMA or RMA certification within six months of hire.
• Experience working in a medical office environment, including patient-facing responsibilities.
• Ability to schedule appointments and manage patient flow in a busy practice.
• Strong telephone skills, including handling call center–style patient communications.
• Proficiency in using Electronic Medical Records to document and retrieve patient information.
• Clear, professional communication skills for explaining test and lab results to patients.
• Ability to coordinate with pharmacies regarding medications, refills, and patient questions.
• High School Diploma or equivalent.
• Reliability and punctuality to consistently start work by 8:00 AM and complete a 40-hour workweek.

Additional Skills & Qualifications

• Experience in women’s health or OB/GYN settings is a strong plus.
• Comfort working in a high-volume, fast-paced clinical environment.
• Ability to work one late evening per week on a rotating basis, typically until 6:00 PM and occasionally as late as 7:30 PM.
• Strong attention to detail and accuracy in documenting patient information and vital signs.
• Commitment to compassionate, patient-centered care.
• Interest in professional growth and potential advancement within a large women’s health organization.

Work Environment

This position is based in a busy OB/GYN and women’s health office in West Hartford, serving a high volume of patients in a fast-paced clinical setting. The practice is part of a large, well-established women’s health organization with 80 locations across Connecticut and central Massachusetts and ongoing expansion into additional states. You will work alongside a large team of board-certified or board-eligible physicians and a diverse group of clinicians, including nurse practitioners, physician assistants, certified nurse midwives, and advanced practice registered nurses. The office uses modern technologies, including Electronic Medical Records, to support accurate documentation and coordinated care. The standard schedule is 40 hours per week, with a strict 8:00 AM start time and one late evening per week on a rotating basis, typically until 6:00 PM and occasionally up to 7:30 PM. The dress code requires scrubs, closed-toe shoes, and a professional, patient-facing appearance, including no visible piercings, reflecting a strong emphasis on professionalism and presentation in the clinical environment

if you are interested please book a virtual meeting with me here: https://talentassistant.actalentservices.com/assistant/bookings/bgF9HVkt

This is a Contract to Hire position based out of West Hartford, CT.

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in West Hartford,CT.

This position is anticipated to close on Jun 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $19 - $22