Medical Imaging Scheduler

Job Title: Medical Scheduler / Telehealth Medical Assistant

Onsite | Day Shift | 13‑Week Contract

A well‑established healthcare organization is seeking a Medical Imaging Scheduler to support a high‑volume outpatient imaging department. This role is ideal for someone with experience in radiology scheduling or patient access who thrives in a fast‑paced, patient‑focused environment.

What You’ll Do

• Manage high‑volume inbound and outbound calls to schedule medical imaging appointments
• Coordinate imaging services across multiple modalities, including X‑ray, ultrasound, mammography, and bone densitometry
• Review and manage work queues and incoming imaging orders
• Complete patient registration, insurance verification, and authorization processing
• Conduct outbound calls to reduce scheduling backlogs and improve patient access
• Provide patients with preparation instructions and gather required documentation
• Request and coordinate prior imaging and medical records as needed
• Resolve patient inquiries, escalate issues appropriately, and maintain accurate documentation
• Collaborate with technologists, providers, and leadership to support workflow efficiency and reduce call abandonment

Required Qualifications

• High School Diploma or equivalent education/experience
• At least 6 months of experience in a radiology or medical imaging department
• 1 year of experience in medical scheduling, patient access, or a call center environment
• Experience handling high‑volume inbound/outbound calls
• Knowledge of insurance verification, authorization, and patient registration processes
• Familiarity with medical terminology and imaging procedures
• Strong customer service, communication, and problem‑resolution skills
• Ability to work within electronic health record systems and manage multiple workflows

Preferred Qualifications

• 2 years of experience in radiology scheduling or a medical receptionist role
• Experience with Epic, Workday, Genesys Cloud, or similar healthcare systems
• Background in patient financial discussions, including estimates and cost share
• Experience requesting prior imaging and managing records or CD distribution
• Exposure to high‑volume access operations or process improvement initiatives

Why This Opportunity

• Join a collaborative, patient‑centered imaging team
• Gain experience in a high‑volume, multi‑modality environment
• Consistent daytime schedule
• Short‑term contract opportunity with immediate impact

If you have a passion for patient access and experience supporting medical imaging operations, this is a great opportunity to put your skills to work in a fast‑paced healthcare se

This is a Contract position based out of Oakland, CA.

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Oakland,CA.

This position is anticipated to close on May 25, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $24