Job Title: Medical Assistant Front and Back Office

This dual-role position combines front desk administrative responsibilities with clinical support duties to ensure smooth patient experiences and efficient clinic operations.

Responsibilities

• Greet and assist patients with professionalism and confidentiality.
• Manage patient check-in and verify insurance eligibility.
• Schedule and confirm appointments, ensuring documentation is complete.
• Answer phones, manage paperwork, and assist with check-out procedures.
• Maintain accuracy in electronic medical record (EMR) usage, passing audits and SME testing.
• Reconcile daily reports and coordinate patient transportation.
• Perform medical intake and evaluations.
• Practice safe phlebotomy and document patient care thoroughly.
• Complete prior authorizations and maintain clinical logs.
• Support referrals and collaborate with internal and external teams.
• Uphold HIPAA standards and contribute to continuous quality improvement.
• Maintain office supplies and foster respectful, compassionate interactions.

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or willingness to obtain within 6 months of start.
• Active CPR certification or willingness to obtain within 6 months.
• 6 months' experience with phlebotomy.
• Prior experience as a Front Office Medical Assistant.
• Bilingual in English and Spanish.
• Knowledge of medical terminology.
• Strong communication and interpersonal/customer service skills.

• Previous experience with eClinicalWorks (eCW) preferred.
• Initiative and team mindset/flexibility.
• Organized and detail-oriented.

This position is 100% onsite in a health clinic located in Miami Gardens, FL. The standard shift is Monday to Thursday from 8 am to 5:30 pm and Fridays from 8:30 am to 12:30 pm. Must be open to working one late night per month (11 am to 8 pm) or one Saturday shift every other month (8:30 am to 12:30 pm). If working on Saturday, the preceding Friday is given off. The late night/Saturday schedule is on a rotation, and all staff participate.

Job Type & Location

This is a Contract to Hire position based out of Jacksonville, Florida.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Jacksonville,FL.

Application Deadline

This position is anticipated to close on Sep 17, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $21