What are the responsibilities and job description for the Manager, Vendor Performance Management position at Actalent?
Description
We are currently seeking an individual to help support the operations within the Vendor Performance Management (VPM) group. As a team member you will be a key contributor to a fast-paced team responsible for the management of drug development vendors.
The successful candidate will have a strong foundation in project management, outsourcing, and/or vendor management in this critical role along with experience in Clinical Trial Delivery or the Drug Development Lifecycle.
The core responsibilities and skills required for this position include but are not limited to:
• Own management and delivery of day-to-day vendor performance management operational activities, including issue escalation and resolution, performance metric analyses, and collaboration on continuous improvement efforts.
• Demonstrates excellent technical or analytical knowledge base, with ability to assess data, processes and understanding.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates excellent attention to detail, teamwork, and initiative; maintains confidentiality; maintains meticulous attention to project deadlines.
• Supports the creation of presentations and or other internal materials related to the VPM group.
• Supports meeting management by scheduling meetings, developing agendas, gathering content, taking notes, and distributing meeting minutes.
• May support the development of select materials for external customers as determined by the team.
• Strong desire and ability to work in a fast-paced and dynamic environment.
• Proven ability to work well as part of a team.
• Collaborates with functional vendor management stakeholders to gain insights for driving health of vendor performance.
• Delivers with optimal collaboration, accountability, and integrity to business partners.
• Shows the clear ability to apply critical thinking, a continuous improvement mindset, and vision towards the growth of the vendor performance team’s activities.
• Shows clear ability to work collaboratively with other cross functional groups.
• Ability to influence and deliver across dynamic cross-functional groups.
• Competency in establishing relationships with cross functional teams, such as operations, finance, quality, systems, and process.
• Demonstrated ability to make critical decisions related to projects and tasks.
• Demonstrated ability to have difficult conversation and challenge both internal and external stakeholders.
• Strong working knowledge of Microsoft Excel/Word/PowerPoint and SharePoint.
Additional Skills & Qualifications
• BA/BS with 5 years relevant experience, vendor management, and biotech or pharmaceuticals industry
• Previous experience in multiple aspects of vendor performance management including partnering with vendors on KPI development and metrics reviews, as well as issue escalation management and performance improvement initiatives. Several years and significant experience preferred.
• Project management/Initiative experience preferred or experience in managing complex projects.
• Familiarity with clinical drug development operational processes.
Pay and Benefits
The pay range for this position is $73.33 - $78.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Foster City,CA.
Application Deadline
This position is anticipated to close on Jun 20, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $73 - $78