Insurance Collector

Hiring for an Insurance Collector in Wallingford!

Job Description

The Insurance Collector is tasked with monitoring accounts to ensure timely payment and collection. This role requires close collaboration with the CO Billing team and the Collections Supervisor. The position involves managing accounts receivable through system modules and reports, resubmitting appeals, and following up on unpaid or incorrectly processed claims. Additionally, it requires resolving claim kick-out edits on the dashboard, answering insurance-specific inquiries, and aiding in process improvements for better claims resolution.

Responsibilities

• Monitor and resolve claim kick-out edits on the dashboard.
• Manage accounts receivable through system modules and reports.
• Resubmit appeals and follow up on unpaid or incorrectly processed claims.
• Answer inbound calls for insurance-specific inquiries.
• Collect on insurance carrier accounts.
• Assist in process improvements to enhance claims resolution.
• Ensure the quality and integrity of work on assigned tasks.

Essential Skills

• 1-2 years of experience in medical billing.
• Experience navigating insurance websites such as Availity and reading EOBs.
• Knowledge of claims denials and appeals processes.
• Proficiency in medical billing, customer service, and payment posting.
• Familiarity with ICD-10 and CPT codes.
• Strong verbal and written communication skills.
• Experience in accounts receivable, Medicare, Medicaid, and insurance verification.

Additional Skills & Qualifications

• Diploma or GED required; Associate degree or higher preferred.
• Knowledge of medical terminology and CPT/modifiers and ICD-9/ICD-10 codes/modifiers.
• Experience in EMR and Microsoft Office Suite preferred.
• Existing medical collections experience in physical therapy, DME, and workers' comp claims is a plus.
• Customer service-oriented with experience in a high-volume billing department.
• Nice to have experience in collection calls, revenue cycle, patient accounts, and orthopedic claims.

Work Environment

The work environment is focused on efficiency, with a 'go to work, get the job done, and go home' ethos. This setting is best suited for someone who can maintain focus and work diligently without the need for social interaction. The role is situated in a high-volume billing department, requiring a candidate who can effectively manage tasks independently. There is significant opportunity for career growth within the company, with support for internal transitions within the healthcare field.

This is a Contract to Hire position based out of Wallingford, CT.

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wallingford,CT.

This position is anticipated to close on Mar 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $22 - $25