HR-Benefits Specialist

Job Title: Benefits Specialist, Health & Welfare

Job Description

The Benefits Specialist, Health & Welfare is responsible for the accurate, day-to-day administration of health and welfare benefit plans for a hospital environment. This role ensures all benefit plans comply with plan documents and contracts, reconciles vendor billing and invoices, and serves as a key liaison between employees, HRIS, vendors, and third-party benefit providers. The position supports employees with benefit questions and issues, maintains precise benefit records, and contributes to clear benefits communication across the organization.

Responsibilities

• Administer health and welfare benefit plans in strict compliance with plan documents and contracts.
• Reconcile and process weekly and monthly benefits vendor invoices accurately and on time.
• Act as the primary liaison between the organization and third-party benefits providers.
• Audit vendor enrollment and eligibility files regularly to ensure accuracy and resolve discrepancies.
• Partner with HRIS and benefits vendors to ensure accurate and timely data transmissions.
• Support and oversee the day-to-day activities of external benefits administrators.
• Assist employees with benefit questions, enrollment issues, and claims support in a clear and professional manner.
• Support benefits orientation and enrollment meetings, including educating employees on eligibility, coverage, and costs.
• Provide benefits-related information and content for employee communications, presentations, and memos.
• Maintain accurate and up-to-date records related to benefit plan participation and contributions.
• Assist with benefits issues escalated by the Employee Service Center and help drive timely resolution.

Essential Skills

• Experience with benefits administration in a health and welfare or healthcare-related environment.
• Knowledge of health insurance, reimbursement processes, and benefit verification.
• Strong analytical and problem-solving skills for routine to moderately complex benefits issues.
• Excellent verbal and written communication skills for interacting with employees, vendors, and internal partners.
• Ability to process data accurately and efficiently with a high level of attention to detail.
• Strong technical aptitude, including proficiency with Microsoft Office applications.
• Ability to manage multiple tasks and priorities effectively in a fast-paced environment.
• Experience in human resources, health care, insurance, or related fields.

Additional Skills & Qualifications

• Experience working with HRIS systems and coordinating data transmissions with benefits vendors.
• Experience reconciling vendor billing and processing weekly and monthly benefit invoices.
• Experience supporting external benefits administrators and third-party providers.
• Experience preparing or supporting benefits-related presentations, memos, and employee communications.

Work Environment

This role operates in a professional office setting within a hospital or healthcare-focused environment. The Benefits Specialist works extensively with HRIS systems, benefits administration platforms, and standard office software such as Microsoft Office. The position involves regular collaboration with HR, the Employee Service Center, external benefits administrators, and third-party vendors, typically during standard business hours. The work requires consistent attention to detail, frequent handling of confidential employee information, and a strong focus on accuracy and timely processing in a fast-paced, service-oriented environment.

This is a Contract position based out of Boston, MA.

The pay range for this position is $30.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Boston,MA.

This position is anticipated to close on Apr 29, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000 extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Salary : $30 - $45