Field Application Engineer

Job Title: Field Application Engineer

Job Description

The Field Application Engineer supports the deployment, qualification, optimization, and production ramp of advanced ion beam deposition systems in high-volume manufacturing environments. This role serves as a key technical liaison between customers and internal engineering teams, ensuring successful implementation and adoption of thin film deposition technologies. The engineer collaborates closely with customers and cross-functional teams to execute process best-known methods, drive system qualifications, and provide hands-on technical support throughout the product lifecycle. The position combines process engineering expertise, customer-facing communication, and practical problem-solving to help customers achieve production readiness and operational excellence.

Responsibilities

• Lead system qualification, validation, and customer acceptance activities at manufacturing and production facilities.
• Execute established process best-known methods (BKMs) and support the transfer of proven processes into customer production environments.
• Perform process characterization, data collection, statistical analysis, and technical reporting to ensure performance objectives and customer requirements are achieved.
• Diagnose and resolve complex process, equipment, and system performance issues in collaboration with engineering, service, and applications teams.
• Support equipment installation, commissioning, startup, and production qualification activities at customer sites.
• Identify and mitigate process deviations, operational challenges, and equipment-related concerns that impact productivity, yield, or system performance.
• Conduct root cause investigations and implement corrective and preventive actions to resolve customer escalations and improve process reliability.
• Deliver technical training to customers on system operation, process execution, maintenance practices, and operational best practices.
• Create and maintain qualification reports, process documentation, technical records, and customer-facing deliverables.
• Gather customer feedback and field performance insights to support continuous product improvement and future technology development.
• Partner with cross-functional teams including Applications Engineering, Product Management, Operations, Service, and Product Engineering to ensure successful customer outcomes.
• Travel domestically and internationally to support equipment deployment, process qualification, production ramp activities, and ongoing customer support initiatives.

Essential Skills

• 5 years of experience as a Field Application Engineer.
• Bachelor’s degree in Engineering, Physics, or Material Science.
• Experience qualifying and supporting production equipment in customer manufacturing environments.
• Demonstrated ability to independently troubleshoot complex process and equipment issues.
• Experience working directly with customers in a technical support, applications engineering, process engineering, or field engineering capacity.
• Hands-on experience with thin-film processes and optical coating applications.
• Experience with vacuum processes for semiconductor, photonics, or advanced materials manufacturing.
• Ability and willingness to travel approximately 75% domestically and internationally.
• Strong customer-facing communication and presentation skills.
• Proven ability to analyze process and equipment data and document findings clearly.

This is a Permanent position based out of Austin, TX.

The pay range for this position is $94000.00 - $126000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Medical, Dental, and Vision Employee Stock Purchase Plan (ESPP) 401(k) with Company Match Holiday, Vacation, and Sick Time Flexible Spending Accounts (FSA) Commuter Benefits Life and Accident Insurance Disability Insurance Tuition Reimbursement Employee Assistance Program (EAP) Identity Theft Remediation Emergency Travel Assistance

This is a fully onsite position in Austin,TX.

This position is anticipated to close on Sep 9, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $94,000 - $126,000