What are the responsibilities and job description for the Customer Experience Pharmacy Technician Manager position at Actalent?
Pharmacy Technician Manager
M-F Day Shift Opening
Must Have & Qualifications
- A bachelor's degree preferred, ideally in in business administration, Marketing, Pharmaceutical Sciences, Healthcare Management
- Utah Pharmacy Technician License
- At least 1 year of experience in customer, customer service supervision, or account management, preferably within the pharmaceutical, healthcare, or biotechnology industries.
- Experience managing customer-facing teams, developing customer service strategies, and optimizing customer service operations.
- Strong understanding of pharmaceutical compounding processes and regulatory standards is preferred
Description
Pharmacy technician manager to oversee a team of 20 customer service, operations, order processing, and call center personnel at the facility. The goal of the role is to ensure that superior service is being provided for patients and providers. Responsible for leading and managing the pharmacy technician team. Also will work cross-functionally with sales, customer service, production, and quality assurance teams to optimize, troubleshoot and ensure customer satisfaction.
Skills
Pharmacy, Cpht, Pharmacy technician certification, Management skills, Customer service
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $80000.00 - $95000.00/yr.
Medical, Dental, Vision, PTO and 401k
Workplace Type
This is a fully onsite position in North Salt Lake,UT.
Application Deadline
This position is anticipated to close on Sep 16, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $80,000 - $95,000
