Courier

The Courier is responsible for the safe collection, transportation, delivery, and tracking of laboratory samples, supplies, materials, and documentation in support of laboratory and manufacturing operations. This role ensures all materials are handled in accordance with safety, quality, regulatory, and chain-of-custody requirements while maintaining accurate records and consistently meeting delivery timelines.

Responsibilities

• Collect, transport, and deliver laboratory samples, supplies, materials, and documentation between on-site locations and designated regional sites.
• Move internal mail, medical samples, and both Good Manufacturing Practice (GMP) and non-GMP materials efficiently and safely.
• Package and label sensitive medical goods and documents securely to prevent damage, loss, or contamination.
• Track all shipments accurately, maintaining clear documentation and logs for materials handled.
• Follow strict standard operating procedures (SOPs), OSHA guidelines, and chain-of-custody protocols at all times.
• Verify chain-of-custody documentation for all relevant materials and ensure proper handoff and receipt.
• Assist with general warehouse activities, including shipping, receiving, and inventory tracking, when not driving.
• Load and unload supplies and materials safely, using proper lifting techniques and equipment as needed.
• Communicate professionally with internal stakeholders to confirm delivery details, resolve issues, and provide status updates.
• Maintain a clean, organized vehicle and work area, and report any safety concerns or equipment issues promptly.

Essential Skills

• Demonstrated ability to lift heavy boxes, push carts, and load or unload supplies safely.
• Strong attention to detail with the ability to accurately log shipments and verify chain-of-custody documentation.
• Willingness and ability to work irregular hours, rotating shifts, or on-call schedules as required by supply chain operations.
• Customer service skills to interact professionally with internal departments and staff.
• Basic logistics skills, including familiarity with shipping, receiving, and inventory tracking processes.
• Ability to follow detailed standard operating procedures (SOPs) and safety guidelines, including OSHA requirements.
• Reliable time management skills to meet delivery deadlines and prioritize tasks effectively.

Additional Skills & Qualifications

• Experience in logistics, courier services, warehouse operations, or a related field.
• Familiarity with handling medical samples, laboratory materials, or GMP/non-GMP environments.
• Comfort using basic tracking tools or documentation systems to record shipments and deliveries.
• Strong communication skills to coordinate with team members and support operational needs.

Work Environment

This is an onsite role within a laboratory and manufacturing support environment. The courier works across facilities and designated regional locations, frequently moving between office areas, warehouse spaces, and laboratory support zones. The position involves regular physical activity, including lifting, pushing carts, and loading or unloading supplies. Work hours may include irregular schedules, rotating shifts, or on-call periods to support continuous operations. The environment emphasizes strict adherence to safety, quality, regulatory, and chain-of-custody procedures, with routine use of standard operating procedures (SOPs) and OSHA guidelines.

This is a Permanent position based out of Kalamazoo, MI.

The pay range for this position is $21.90 - $21.90/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Kalamazoo,MI.

This position is anticipated to close on Aug 21, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Salary : $22