Senior Industrial Engineer - Warehouse Operations

ACT Fulfillment is looking for a motivated, self-starter to join a growing team. A valuable partnership with Leadership and Operations for safety initiatives is what we are looking for at our Employee Stock Ownership Plan (ESOP) company. We have three facilities covering over 1.5 million square feet and serves many customers from a wide variety of industries. From electronics and games to consumer goods, footwear and apparel, the service offering is broad but at the same time remains focused on quality and accuracy. The company continues to grow and prosper because of the customers and the employees we have been fortunate to attract. Nearly every service provider today has the same set of tools, but it is the people and relationships that matter. We welcome you to apply to join an exciting journey!

Competitive Benefits:

• Employee-Stock Ownership Plan (ESOP)

• Health, Dental and Vision Plans

• Employee Assistance Program

• 401(k) plan - Employer Match

• Supplemental Voluntary Life - AD&D, Critical Illness, STD, LTD

• Flexible Spending Account (FSA)

• Company-paid benefits, including life insurance of $50,000

• Vacation and Sick Paid Time Off

• Company Paid Holidays

• Year-Round Employee Events 

This role will focus on analyzing, designing, and implementing process improvements that enhance operational efficiency, reduce costs, and support continuous improvement initiatives across the supply chain. The ideal candidate will have strong problem-solving skills, logistics knowledge, and the ability to drive data-based solutions that improve service levels and customer satisfaction.

Job Expectations:

• Provides support in tracking key performance indicators & initiate process improvements throughout the operation
• Analyze operational data and use data mining techniques to report against or determine company standards
• Interfaces with customers on quotes and effective and engaging communication
• Develops and revises Standard Operating Procedures (SOP’s) for each functional operation while ensuring SOP’s are updated and adhered to on a consistent basis
• Generates ideas and initiates action to seek information to solve problems or follow through with a task
• Strategic initiatives to prevent or remove waste and inefficiency in production processes
• Design efficient systems that integrate workers, information, machines, energy and materials to maximize effectiveness, efficiency and production; and ensures all process meet quality standards
• Work with the Finance team to create proper rate card pricing for new and/or validate existing customer price structures by utilizing gathered data from time studies, process changes etc.
• Provides engineering support for process development and improvement initiatives to reinforce the goal of Operational Excellence
• Generates and assesses metrics for dissemination of trends that affect service quality and customer reviews using statistics and quality engineering tools
• Provides change management guidance, assists with process and equipment validation including but not limited to development, training, documentation, and reporting
• Leads the implementation of material handling systems that enable capacity and productivity improvements
• CAD or other use of drafting tools and computer-assisted design software to create the layout of equipment, materials, and workspace to illustrate maximum efficiency Assists a team with the design development, implementation, and maintenance of labor management systems.
• Creates reports on return on Investment (ROI) and Operations audits.
• Create reports or presentations on current operations statistics and advise on any change in process flow to upper management
• Work in a support role as needed on projects and complete deliverables to meet project deadlines
• Must be willing to travel 25% locally, out of state as needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

• Knowledge of data mining technique
• Strong analytical, problem-solving and critical-thinking skills
• Strong technical writing ability
• Experience with process flow design and implementation
• High-level talent in computer technology and systems operations
• Advanced knowledge of production machinery and job-related service delivery equipment and processes
• Strong excellent verbal and written communications skills
• Ability to work and communicate with all levels of the organization
• Possess excellent organizational and time management skills
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
• Lean Six Signa certified preferred
• Ability to work effectively in a team environment with positive attitude
• Proficiency in Warehouse Management Systems and experience in Third Party Logistics is preferred                                                   

Equipment Knowledge:

• Knowledge of Microsoft Office Suite (Excel, Word and PowerPoint).
• Proficient computer skills
• Computer Aided Design (CAD)

Experience Requirements:  Generally, requires minimum of two (2) to five (5) years’ experience in a warehouse management system and warehouse operations environment.

Education Requirements:  Bachelor’s degree in industrial engineering or Supply Chain Management or related field preferred or a combination of education and equivalent work experience.  

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.  The employee may occasionally lift or move office products and supplies up to 25 pounds.  Proper lifting techniques required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

• Fast-paced with multi-level distractions
• Professional, yet casual work environment
• Office / Warehouse environment

Salary : $100,000 - $140,000