What are the responsibilities and job description for the Claims Adjuster position at Across America Insurance Service?
Job Title: Claims Adjuster
Locations: Riverside, CA | Moreno Valley, CA
Job Type: Full-Time | On-Site
Company Overview
At Across America Insurance, we are a fast-growing provider of specialized insurance solutions for the trucking industry. Our full-service offerings include underwriting, policy issuance, endorsements, claims handling, and accounting. We pride ourselves on fostering a collaborative environment that values integrity, professional growth, and exceptional customer service. If you're seeking a meaningful career—not just another job—with ample room for advancement, we invite you to join our team!
Position Summary
We are seeking a detail-oriented, organized, and process-driven professional to join our team as a Claims Adjuster.
No prior insurance or claims experience is required. We will train the right candidate!
This is an in-office role in a structured, team-oriented environment. The ideal candidate is calm under pressure, highly organized, and comfortable handling documentation, deadlines, and client communication.
Candidates should be flexible and open to opportunities in other departments if, during the interview process, we determine their skills may be a stronger fit for a different role within the company.
Key Responsibilities
- Handle trucking claims from start to resolution, including those that may involve legal matters.
- Work with outside attorneys when needed and stay informed on case progress and outcomes.
- Support the litigation process by helping assess risk and case strategy.
- Assist in developing practical approaches to resolving claims efficiently.
- Coordinate investigations for serious accidents and help ensure timely response.
- Review policy coverage and prepare appropriate coverage correspondence when necessary.
- Participate in settlement discussions and help move claims toward fair and timely resolution.
- Maintain clear, organized documentation and provide regular updates on claim activity.
Qualifications
- Strong willingness to learn, take initiative, and receive coaching.
- Energetic, enthusiastic, and team-focused demeanor.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Professional phone etiquette and excellent interpersonal skills.
- Effective under pressure with strong problem-solving capabilities.
- Excellent analytical, negotiation, and communication skills.
Education
- High school diploma or equivalent
Work Schedule
- Monday to Friday, 9:00 AM – 6/7PM
- Anticipate that the workdays will end anytime between 6:00 pm and 7:00 pm
- Occasional overtime
- Expected hours: 45 per week
Compensation & Benefits
Pay: Up to $28.00 per hour
Benefits Include:
- 401(k)
- Health, dental, and vision insurance
- Life insurance
- Flexible schedule
- Bonus and commission opportunities
Additional Information
This is a full-time, on-site position based in Riverside/Moreno Valley, CA. Candidates must have reliable transportation and be able to work in-office during scheduled business hours.
Across America Insurance is committed to long-term professional development and internal growth opportunities. We are seeking individuals who value stability, accountability, and teamwork, and who are motivated to build a career within a structured and performance-driven environment.
To learn more about our company please visit:
www.acrossamericainsurance.com
We look forward to reviewing your application! :)
Job Type: Full-time
Pay: Up to $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Ability to Commute:
- Riverside, CA 92518 (Required)
Ability to Relocate:
- Riverside, CA 92518: Relocate before starting work (Preferred)
Work Location: In person
Salary : $28