Repair Technician

Job Summary:

This position involves performing a variety of tasks related to the service and repair of infusion pumps, including troubleshooting, refurbishment, complaint investigations, and root cause analysis down to the component level. The role requires a strong understanding of technical service processes and the ability to document repairs accurately in systems like Oracle. In addition to hands-on repair work, the technician may be responsible for training new employees, supporting engineering studies, and ensuring compliance with cGMP and quality system procedures. The ideal candidate will work effectively in a team environment, maintain a clean and safe workspace, and occasionally assist with on-site customer repairs.

Skills Required

• Experience Required
• Troubleshooting and repairing electronic/mechanical equipment.
• Soldering and use of testing tools (e.g., multimeters, oscilloscopes).
• Ability to read and interpret schematics and technical blueprints.
• Proficient in documenting work accurately in tracking systems like Oracle.
• Knowledge of cGMP, quality procedures, and medical device compliance.
• Strong verbal and written communication skills.
• Analytical and problem-solving skills.
• High attention to detail and quality.
• Ability to train others and work collaboratively in a team.
• High manual dexterity and hand-eye coordination.
• High School diploma or GED (required).
• Associate’s degree in a technical field (preferred) or equivalent practical experience.
• 1–3 years of experience in high-tech manufacturing, repair, or service environments.

Hands-on experience with:

• PCBs, circuit boards
• Gaming consoles or small appliances
• Industrial or electromechanical equipment
• Experience in DIY electronics or hobby repair work (e.g., rebuilding old gadgets, personal projects) is highly valued.
• Experience rebuilding interfaces or working on hardware/software integration is a plus.