HR Technical Writer

Position Title: HR Technical Writer (Hybrid)

Location: Orlando, FL, 32801

Duration: 01- Year Contract on W2 (possible extension)

Position Description:

• Job Purpose: This role will support standardization, creation, and governance of core HR documentation, including Standard Operating Procedures (SOPs), process maps, and user-friendly workflow guides.
• Develop training literature, end-to-end process and procedural documentation, reference guides, job aids/guides, presentations, visual micro learning aids etc.
• This role will partner closely with HR Subject Matter Experts across domains to translate complex compliance, legal, and operational policies into clear, actionable resources.

Primary Responsibilities:

• Conduct structured interviews with HR Subject Matter Experts (SMEs) including HRIS, Employee Relations, and Talent Acquisition to capture accurate technical and process data.
• Analyze HR workflows to identify operational inefficiencies and propose documentation-based improvements.
• Author comprehensive HR SOPs, compliance frameworks, training manuals, and structured templates using strict version control.
• Design actionable job aids, cross-functional flowcharts, and process maps to visually simplify complex operations.
• Build and manage centralized HR documentation repositories, configuring site navigation, document libraries, and access permissions.
• Translate complex legal, regulatory compliance, and policy language into clear, user-friendly instructions for employees.
• Track documentation action items, development timelines, and multi-team deliverables from draft to final approval.
• Align all published documentation with rigorous corporate compliance, internal audit, and quality control benchmarks.

Skills Required:

• Deep understanding of structured authoring, information mapping, document lifecycle management, and version control principles.
• Excellent writing, editing, and communication skills with strong attention to detail.
• Ability to: • Structure information logically, translate dense, highly complex legal or technical jargon into plain, user-friendly instructions
• Build SharePoint document libraries designing navigation paths, managing document libraries, and setting user access levels.
• Communicate effectively across all settings, actively listen, and encourage open expression of multiple viewpoints.
• Skilled in: • Conducting structured interviews, extracting technical data from busy experts, and asking targeted clarifying questions
• Template creation and use of industry-standard style guides
• Knowledge and usage of o Graphic Software Applications and workflow tools (i.e. Lucidchart, Microsoft Visio, Adobe Acrobat, HTML, etc.) o Content management systems, taxonomy design, folder structuring o Microsoft Office Suite (Word, Excel, Outlook, etc.) and use standard office equipment (telephone, computer, copier, etc.)
• Knowledge of o HR domains, tasks and functions of Employment laws, labor standards, and corporate audit requirements to ensure documentation compliance.

Experience Required:

• Minimum of 3-5 years of technical writing, process analysis and editing documentation experience specifically includes: authoring Standard Operating Procedures (SOPs), process maps, and workflow documentation.

Education Required:

• Bachelor’s degree in English, Technical Communication, Human Resources, Business Administration, Journalism or a related field of study