What are the responsibilities and job description for the Digital Content Creator position at Acro Service Corp?
This role will coordinate efforts to bring state health forms, digital content, and web pages into compliance with the Web Content Accessibility Guidelines (WCAG) 2.1.
Required Skills for 2 years
- Experience in technical writing, digital communications or web content.
- WCAG 2.1 Level AA compliance knowledge experience
- Experience with accessibility tools such as WAVE, Axe or similar.
Key Responsibilities
• Review existing state health forms, documents, and web content to assess compliance with WCAG 2.1 Level AA standards.
• Work collaboratively with program areas to revise, rewrite, or redesign materials to meet accessibility requirements, including plain language, document structure, color contrast, and alternative text.
• Partner with web teams and agency program areas to ensure HTML content, PDFs, and interactive elements are accessible and properly remediated.
• Utilize project tracking and accessibility checker tools to monitor progress, identify risks, and ensure timely completion of deliverables.
• Provide guidance, training, and best practice recommendations to staff involved in content creation and publishing.
• Conduct quality assurance reviews to confirm accessibility corrections have been implemented accurately.
• Prepare documentation and reports summarizing compliance improvements, outstanding issues, and recommendations for long term accessibility practices.
• Stay current with accessibility standards, state requirements, and industry best practices.
Required Qualifications
• Strong understanding of accessible digital communication principles, including document tagging, semantic structure, and screen reader compatibility.
• Strong computer and skills, including Word, Adobe Acrobat and other platforms, as well as the ability to problem solve.
• Excellent writing and editing skills, with the ability to create clear and plain language content.
• Demonstrated ability to coordinate projects, manage multiple deadlines, and collaborate across teams.
• Strong attention to detail.
Preferred Qualifications
• Proficiency with common accessibility tools (for example, Adobe Acrobat accessibility features, WAVE, Axe, or similar).
• Experience working in government, public health, or regulated environments.
• Familiarity with content management systems and web publishing workflows.
• Experience evaluating and remediating content for WCAG 2.1 compliance. Accessibility certification (such as CPACC or WAS) is a plus.