Captive Support Associate

Job Description

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination, and more.

The Captive Support Associate provides administrative and operational support to the captive insurance team. This role helps ensure smooth day-to-day operations, accurate documentation, and timely communication across internal teams, service providers, and captive members. This role offers:

• Exposure to captive insurance operations and regulatory processes.
• Opportunities to grow into underwriting, compliance, operations, or risk roles.
• A supportive environment for learning industryspecific skills.
  
  

Key Responsibilities

Administrative & Operational Support

• Maintain and organize captive program files, records, and documentation.
• Assist with preparing reports, presentations, and routine correspondence.
• Assist with premium audits.
• Assist with renewal activities, including gathering required documentation and coordinating internal workflows.
• Manage all captive shared email boxes to ensure timely responses and proper routing of inquiries.
  
  

Data & Documentation

• Enter, update, and verify data in internal systems with a high level of accuracy.
• Track deadlines and ensure required documents are submitted on time.
• Pull policies, loss runs, and endorsements from respective systems as needed.
• Complete Premium Finance Requests & Funding Forms.
• Complete Participation & Reinsurance Agreements for all captive programs.
  
  

Communication & Coordination

• Serve as a point of contact for basic inquiries from captive members or internal teams.
• Route questions to the appropriate team members and follow up as needed.
• Support communication between the captive, service providers, and internal departments.
  
  

Compliance & Reporting Support

• Assist with maintaining compliance records and regulatory documentation.
• Help prepare materials for audits, board meetings, and regulatory filings.
  
  

Qualifications

Education & Experience

• High school diploma required, associate or bachelor’s degree preferred.
• Prior administrative or office experience is helpful but not required.
  
  

Skills & Competencies

• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Clear written and verbal communication.
• Comfort with Microsoft Office (Word, Excel, Outlook) or similar tools.
• Willingness to learn insurance, risk, and captive operations concepts.
  
  

Pay Details:

The base compensation range for this position is $0 - $0. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
  
  

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.