Receptionist / Administrative Assistant-Construction

ACPLM, Inc. is a growing asphalt, concrete, and site development company located in East Tampa. We are looking for a dependable, organized, and professional Receptionist / Administrative Assistant to join our team.

This position is an important part of our office and is the first point of contact for customers, vendors, visitors, and employees. The right person will be friendly and professional, comfortable answering a busy phone, organized with paperwork and electronic files, and able to manage multiple administrative tasks throughout the day.

We are looking for someone who takes pride in their work, follows through on assignments, and understands the importance of being dependable and professional every day.

What You'll Do

Reception & Customer Service

• Answer and direct incoming telephone calls professionally and courteously.
• Greet customers, vendors, visitors, and employees.
• Determine the appropriate person or department for incoming calls and visitors.
• Take accurate messages and ensure they reach the appropriate person.
• Assist customers with general questions and direct more detailed requests to the appropriate department.
• Maintain a professional and welcoming reception area.
• Receive and distribute incoming mail, packages, and deliveries.
• Monitor the front office and ensure visitors are directed appropriately.

Administrative Support

• Perform general office and administrative duties.
• Enter information accurately into company systems.
• Prepare, scan, copy, organize, and file documents.
• Maintain organized electronic and paper files.
• Assist with spreadsheets, forms, reports, and other administrative projects.
• Maintain and organize documents in Google Drive.
• Assist with Google Docs and Google Sheets as needed.
• Assist HR and other departments with administrative tasks.
• Help coordinate meetings and maintain calendars when requested.
• Assist with employee paperwork and routine office processes.
• Maintain confidentiality when handling employee, customer, and company information.

Office Coordination

• Communicate professionally with employees, customers, vendors, and subcontractors.
• Assist with incoming deliveries and office communications.
• Help keep the office organized and running efficiently.
• Follow up on routine administrative items when necessary.
• Provide administrative support to management and other departments as needed.
• Perform other duties associated with maintaining an organized and efficient office.

What We're Looking For

We are looking for someone who is dependable, professional, organized, friendly, and detail-oriented.

Required Qualifications

• Previous experience in a receptionist, administrative assistant, office assistant, customer service, or similar position preferred.
• Excellent telephone and customer service skills.
• Professional verbal and written communication skills.
• Strong computer skills and the ability to learn new software.
• Experience with email and Microsoft Office and/or Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Reliable attendance and punctuality.
• Ability to maintain confidentiality.
• Ability to follow instructions and complete assignments accurately and on time.

Construction Experience Is a Plus

Experience working in a construction, asphalt, concrete, equipment, or other field-service company is helpful, but we will train the right person who has strong administrative and customer service skills.

The Right Person for This Position

We are looking for someone who:

• Is dependable and takes attendance seriously.
• Answers the phone with a professional and pleasant manner.
• Is comfortable speaking with customers and vendors.
• Pays attention to details and catches errors.
• Keeps paperwork and electronic files organized.
• Can handle interruptions without losing track of their responsibilities.
• Is comfortable asking questions when clarification is needed.
• Takes ownership of assigned tasks and follows through.
• Works well with both office and field employees.
• Maintains a professional attitude even when the office is busy.
• Is willing to learn our business and become a dependable member of the team.

Why Join ACPLM?

• Full-time, Monday–Friday position
• Competitive pay based on experience
• Established and growing construction company
• Stable office environment
• Opportunity to learn and grow with the company
• Work with an experienced management and operations team

Schedule

Monday–Friday | Full-Time

ACPLM, Inc. is an equal opportunity employer.

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20