What are the responsibilities and job description for the Operations Manager position at Acoustic Taco?
ABOUT THE ROLE
Acoustic Taco is a taco, coffee and live-music restaurant. The Operations Manager will run the guest experience and day-to-day operations.
You'll lead the service team, keep mornings running smoothly, make live music moments feel effortless, and report directly to the owner. This is a hands-on role for someone who likes being on the floor, not behind a desk.
OUR MISSION & STANDARDS
Our #1 goal is to provide an intentional experience that makes each guest feel like a rock star. As manager, you'll set an example for these standards:
• When you are here, be here
• Respect the work, your team and yourself
• Strike only good chords
• Every guest is seen, heard and appreciated
• Highest standard wins, and we site our source
We hire for integrity, gumption, care and appreciative joy. Our priorities on every shift are safety, quality, accuracy and speed.
RESPONSIBILITIES
Service and guest experience
• Set the tone on the floor: warm, fast, and consistent
• Handle guest feedback and resolve issues on the spot
• Keep the dining room, counter and restrooms clean, stocked and presentable
Team leadership
• Recruit, train, schedule and coach front-of-house staff, holding everyone accountable to the same standards
• Run pre-shift huddles and give consistent & direct feedback
• Manage labor against the schedule and budget
Opening, closing and daily operations
• Lead early-morning opening: setup, cash handling, team and restaurant readiness
• Complete opening and closing checklists and end-of-day cash reconciliation
• Keep food safety, sanitation and health-code standards in place on every shift
Business support
• Track supply usage and place orders
• Help control waste and costs, and flag issues early
• Report on sales, staffing and guest feedback to the owner
Pre-opening and launch
• Help hire and train the opening front-of-house team
• Test service standards, checklists and opening/closing procedures
• Set up the POS, scheduling and cash-handling systems with the owner
• Take part in soft opening and training shifts
QUALIFICATIONS
Required
• Current Food Handler certification, or willingness to obtain one before your start date
• Minimum of 5 years of front-of-house or restaurant/cafe supervisory experience
• Ability to open the restaurant and work early morning shifts
• Comfortable handling of cash, POS systems and end-of-day reconciliation
• Clear, calm communicator who can coach a team and handle guests under pressure
• Legally authorized to work in the United States
Preferred
• Experience in breakfast, coffee or fast-casual concept
• Experience with restaurant scheduling and inventory tools
• Spanish language skills
• Can play an instrument and carry a tune! (Not necessary)
SCHEDULE & PHYSICAL REQUIREMENTS
• Full-time, on-site role; typically, 40-50 hours per week
• Regular early-morning shifts, plus some evenings and weekends for live music events
• On your feet for long stretches, and able to lift 50 lbs, carry trays and move furniture for event setup
• Comfortable working in a lively room with amplified music
COMPENSATION & HOW TO APPLY
• Pay: To Be Discussed
• Benefits: Paid Time Off, Mentorship.
• Reports to: Owner
• Start date: January 2027
To apply, send a resume and a short note to info@acoustictaco.com
Acoustic Taco is an equal opportunity employer.