Part Time Sales Associate, Google Store Retail Mountain View

**DESCRIPTION** The **Part-time Google Sales Associate** will be expected to have a deep knowledge of the brands products and services in order to effectively empower the consumer using device and product discovery in the **Google Store,** which is part of the **Google Visitor Experience at Google's headquarters in Mountain View, California.** They will be goal-driven and create a radically helpful consumer experience that promotes excitement around the brands ownership, by being the experts of the brands devices, software, and third party products and services in the brands Better Together ecosystem. **Pay Range:** $22.00 - $26.00 per hour **RESPONSIBILITIES** Meet and greet customers at entrance, listen to needs/interests and direct them appropriately Build trust and authentic relationships with customers. Educate visitors on features, functionality, and technical aspects of products. Listen, acknowledge, and provide product solutions attributed to customer personal needs. Be an expert in payment solutions and product onboarding including device switching. Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers. Responsible for maintaining visual and inventory integrity of store displays. Evangelize the brands products and services. Lead engaging Community education programming and workshops. Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products Lead the way in delivering a transformational experiences by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the The brands center of excellence Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally Handle multiple consumers and tasks while maintaining composure and courteous customer service Assist (but don’t push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers’ trust Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected Proven ability to work independently and in a team environment Other duties as assigned **QUALIFICATIONS** High School diploma or equivalent plus 2 years of retail experience Display effective communication and presentation skills, for one-on-one or group interactions, with an ability to capture attention of an audience Ability to demonstrate effective decision-making skills, the ability to reason and take action in resolving problems while exhibiting professional sound judgment Friendly and helpful, engaging in casual conversation with the consumer Ability to understand and define the consumer specific needs and interests Ability to promote excitement around the brands ownership, building consumer loyalty Maintain knowledge of all the brands products in order to be a subject matter expert onsite – complete required training on current and upcoming products Ensure all designated KPIs are met or exceeded, including product training requirements Exhibit professional behaviors in daily interactions with consumers, peers, and management Energetic and enthusiastic attitude and friendly, positive interpersonal communication skills Ability to setup consumers' device based on their individual usage needs and interests Ability to troubleshoot and resolve issues with consumer device software, features and functionality, with appropriate needs-assessment, listening skills and patience. Ability to work 24 hours per week or more. Flexible to work any day of the week on a two-week rotating schedule. Occasionally work additional hours beyond normal schedule during peak workload demands. **ABOUT US** Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce retail media and field marketing, to design and production. With a 35 year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together. Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future. Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions. US: http://acosta.jobs/privacy-policy-us/ Canada: http://acosta.jobs/privacy-policy-ca/ We are an equal employment opportunity employer. Mosaic is part of Acosta Group. To learn more about Mosaic click here: https://acosta.jobs/agency/mosaic Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Sales Support **Position Type:** Part time **Business Unit:** Marketing **Salary Range:** $22.00 - $26.00 **Company:** Mosaic Sales Solutions US Operating Co, LLC **Req ID:** 6394

Salary : $22 - $26