What are the responsibilities and job description for the Meta Merchandising and Support Representative position at Acosta Group?
**Meta Merchandising and Support Representative**
Employment Type**Part Time**
Location**SC - GREENVILLE**
**Power Retail Success as a Part-Time Meta Merchandising and Support Representative!**
**Position Territory: Greenville SC**
**The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives.**
**This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.**
**Schedule and Key Responsibilities:**
**20-24 hours per week; Tuesdays and Fridays required in-store at assigned retail locations. Mondays, Wednesdays, and Thursdays; work remotely as Support Representative.**
**Field Merchandising (Approx. 60-70%)**
**Execute merchandising and display maintenance for Meta products.**
**Ensure displays are functional, powered, priced and compliant**
**Install, troubleshoot, and maintain displays**
**Validate inventory and maintain presentation standards**
**Conduct store visits including audits and signage updates**
**Build relationships with retail teams**
**Complete reporting and photo submissions**
**L2 Support & Quality Control (Approx. 30-40%)**
**Provide remote troubleshooting support**
**Respond to inquiries via phone and email**
**Own issue resolution and documentation**
**Perform quality control audits**
**Support surveys, instructions, and materials planning**
**Monitor parts and communicate trends**
**What's in it for you**
**Merchandising projects start at $19.00 per hour.**
**W2 employment includes bi-weekly pay schedule and direct deposit**
**Retirement savings - consider our 401(k)-retirement savings plan option with company match**
**Travel reimbursement - store-to-store drive time and mileage assistance**
**Company provided laptop and monthly internet phone stipend**
**Training - paid training is provided to prepare you for program success**
**Time off: paid time off and paid holidays are part of the deal - Take a break and recharge!**
**TapCheck: Actionlink has partnered with TapCheck to provide you access to earned wages before payday. Tapcheck also provides a suite of financial services to help you manage your money.**
**Receive a special incentive after 45 days for working hard and being an Awesome Meta Merchandising and Support Rep!**
**Talent and Skills We Are Looking For:**
**Electronics Merchandising Specialist experience or equivalent**
**Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution**
**Ability to troubleshoot complex functional displays, determine root-cause problems, and provide solutions**
**Excellent verbal and written communication skills**
**Proven time management and organization skills**
**Proficient in Microsoft Office**
**Willingness and ability to work in field and remotely**
**Work Experience and Physical Requirements:**
**Travel as needed by vehicle**
**Use a computer, phone and other standard office equipment**
**Mobile and able to sit/stand for 8 (eight) hours**
**Able to lift up to 30 lbs.**
**Basic understanding and ability to use power and hand-held tools**
**We are an equal employment opportunity employer.**
**\#METAAPP**
Salary : $19