Engagement Specialist

**DESCRIPTION** **Overview:** The Event Specialist is responsible for engaging customers and demonstrating products, particularly launchers and launching accessories. You will be working in a Sportsman's Warehouse demonstrating products manufactured by Byrna while being employed by Product Connections. This role involves greeting and assisting customers, handling merchandise with care, and providing detailed product information and recommendations. **RESPONSIBILITIES** Position Details: - Multiple 4-hour shifts throughout the week. - There will be two 4-hour shifts available on Friday, Saturday, and Sunday. - Part-time flexible hours. - Fun retail work environment, ideal for outdoor enthusiasts. Essential Functions: - Deliver exceptional customer service and ensure a pleasant shopping experience. - Engage customers by identifying their needs and demonstrating products. - Educate audiences on the proper handling, functionality, and benefits of non-lethal use-of-force tools. - Provide detailed product information and recommendations. - Stay knowledgeable about advertised sales, pricing, and signing. - Keep the work area clean, neat, and well-stocked. **QUALIFICATIONS** Experience/Qualifications: - High School Diploma or equivalent. - 0-2 years of retail experience. - Must be 18 years of age or older. Skills and Abilities: - Willing to learn about Byrna launchers and ammunition and showcase key features and benefits to shoppers. - Strong customer service and sales skills. - Must possess strong public speaking skills and the ability to explain complex equipment in clear, simple terms. - Additional beneficial skills include knowledge of firearm safety, experience in firearm handling, and firearm ownership, though these are not required. We are an equal employment opportunity employer. **ABOUT US** Product Connections is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel. With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is felt—let’s build something great together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. \#DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Retail **Position Type:** Part time **Business Unit:** Marketing **Salary Range:** $15.00 - $15.00 **Company:** Crossmark Inc. **Req ID:** 10535 **Employer Description:** PRODUCT\_CONNECTIONS\_EMP\_DESC

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