What are the responsibilities and job description for the Engagement Specialist position at Acosta Group?
Job Posting
**Position Summary:**
The Event Specialist is responsible for engaging customers and demonstrating products, particularly launchers and launching accessories. You will be working in a Sportsman's Warehouse demonstrating products manufactured by Byrna while being employed by Product Connections. This role involves greeting and assisting customers, handling merchandise with care, and providing detailed product information and recommendations.
**Position Details:**
- Multiple 4-hour shifts throughout the week.
- There will be two 4-hour shifts available on Friday, Saturday, and Sunday.
- Part-time flexible hours.
- Fun retail work environment, ideal for outdoor enthusiasts.
**Essential Functions:**
- Deliver exceptional customer service and ensure a pleasant shopping experience.
- Engage customers by identifying their needs and demonstrating products.
- Educate audiences on the proper handling, functionality, and benefits of non-lethal use-of-force tools.
- Provide detailed product information and recommendations.
- Stay knowledgeable about advertised sales, pricing, and signing.
-Knowledge of all safety protocols in handling the product.
-Must maintain and use all protective equipment and gear.
- Keep the work area clean, neat, and well-stocked.
**Experience/Qualifications:**
- High School Diploma or equivalent.
- 0-2 years of retail experience.
- Must be 18 years of age or older.
**Skills and Abilities:**
- Willing to learn about Byrna launchers and ammunition and showcase key features and benefits to shoppers.
- Strong customer service and sales skills.
- Must possess strong public speaking skills and the ability to explain complex equipment in clear, simple terms.
- Additional beneficial skills include knowledge of firearm safety, experience in firearm handling, and firearm ownership, though these are not required.
-Able to use personal protective equipment (PPE), such as goggles, etc., and follow all safety processes.
We are an equal employment opportunity employer.
Salary Starting at
$16.00 / hr
Salary : $16
