Demo

Customer Manager

Acosta Group
Virginia, VA Full Time
POSTED ON 1/18/2026 CLOSED ON 2/17/2026

What are the responsibilities and job description for the Customer Manager position at Acosta Group?

**DESCRIPTION** Physically calls on independent stores to sell our products. Presents items, obtains new items authorized, sell in promos, some merchandising. Follows our monthly priorities from the business managers for each client. Enter turnover orders for all stores visited so they can be forwarded to our distributors to be delivered. Coordinate all store events such as anniversary sales, demos, new store openings, remodel expansions, etc. **RESPONSIBILITIES** Some Essential Functions of this Position: Visit the assigned stores in the territory at least monthly. Present new items for our clients and secure orders for same. Present promotional activity to store buyers and secure orders and if possible off shelf displays. Plan ahead with buyers up to three months on promos. Access distribution on existing items to be sure they are being carried. Assist in any merchandising needed for our products. Enter the orders taken into our turnover order system and transmit to the office for delivery of the product by the distributors. Work with the store on all special projects such as demos, trade events, remodels, new store openings, etc. Maintain current knowledge of products we sell and new items. Maintain a rapport with regional managers of our clients. Keep all informed of issues with stores, competitive activity, trends etc. Maintain full distribution and display of products in assigned accounts. Rotate stock, clean and stock display and price merchandise as appropriate. Perform such duties as checking date codes, ensuring adherence to approved plan-o-gram. Miscellaneous duties as assigned. **QUALIFICATIONS** Minimum Education Requirements: High School Diploma/GED Experience Requirement: Two years of outside sales and retail experience. Knowledge, Skill and Ability Requirements: Must be able to lift up to 60 pounds. Must have a valid driver’s license and must be able to drive a car for extended periods of time. Must be available for weekend work (demos and Food Shows). Must be able to work nights and holidays. Must be willing and able to work in extremely cold conditions (i.e. refrigerated and freezer sections of retail stores). Must be able to effectively communicate with others. Must be able to speak and hear. Must be able to walk, stoop, kneel, reach, pull, grasp and stand on a daily basis. Must have good vision, dexterous use of both hands and be able to operate a calculator, fax machine, telephone, copier, hand truck, pallet jack, hammer, screwdriver, drill and case cutter. Must be able to stand and/or walk for long periods of time. **ABOUT US** Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. **\#DiscoverYourPath** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Retail **Position Type:** Full time **Business Unit:** Sales **Salary Range:** $40,000.00 - $45,000.00 **Company:** Acosta Military Sales, LLC **Req ID:** 14831 **Employer Description:** ACOSTA\_EMP\_DESC

Salary : $40,000 - $45,000

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