Customer Manager (Natural Channel)

**DESCRIPTION** Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a **Customer Manager for the Natural Channel** and take charge of managing our principals' business within designated customer accounts. **RESPONSIBILITIES** Here’s what you’ll be doing: **Achieve Sales Goals** : Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost. **Strategic Planning** : Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success. **Client Engagement** : Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. **Cost Management** : Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer. **In-Store Presence** : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. **Trade Marketing** : Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer. **Budget Adherence** : Operate within the designated budget, ensuring efficient use of resources. **Proactive Communication** : Maintain open lines of communication with key principals to ensure alignment and collaboration. **Retail Initiatives** : Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests. **Market Knowledge** : Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives. **Timely Information Sharing** : Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration. **Team Collaboration** : Share information and customer/principal insights with team members to build organizational capacity and drive collective success. **Technology Utilization** : Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems. **Feedback and Improvement** : Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations. **Special Projects** : Complete special projects as requested, contributing to the overall success of the team. **QUALIFICATIONS** **Education** : Bachelor of Arts Degree or equivalent work experience. **Experience** : A minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred. **Technical Skills** : Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must. **Project Management** : Ability to handle multiple projects simultaneously with strong organizational skills. Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager! **\#ImpactNatural** **\#DiscoverYourPath** **ABOUT US** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Wholesale **Position Type:** Full time **Business Unit:** Sales **Salary Range:** $57,420.00 - $60,000.00 **Company:** Acosta Employee Holdco LLC **Req ID:** 29780

Salary : $57,420 - $60,000