What are the responsibilities and job description for the Surveillance Agent position at Acorn Ridge Casino?
Monitor all gaming and non-gaming areas in real time.
Detect and report cheating, theft, or procedural violations.
Observe table games, slots, cage, count room, and restricted areas.
Document incidents and produce accurate written reports.
Communicate with Security and Tribal Gaming Agency as needed.
Assist with video reviews and investigations.
Maintain strict confidentiality and professionalism.
Surveillance, casino operations, or security/law enforcement experience preferred.
Knowledge of table games a plus; training available.
Strong observation and documentation skills.
Must meet gaming license requirements.
Surveillance Agents monitor casino operations through CCTV systems to identify suspicious behavior, policy violations, and safety concerns. Agents protect Tribal assets and ensure compliance with internal controls and gaming regulations.