What are the responsibilities and job description for the Program Compliance Manager, Community Care position at ACMH, INC.?
Description
Position: Program Compliance Manager, Community Care
Reports To: Senior Vice President of Community Care
Function: The Program Compliance Manager is responsible for ensuring that ACMH’s community-based programs remain in full compliance with regulatory requirements set forth by the New York State Office of Mental Health (OMH) and the New York City Department of Health (DOH). This role partners closely with program leadership and frontline teams to identify compliance gaps, implement corrective action plans, and sustain adherence to all applicable standards. The Program Compliance Manager also leads staff training initiatives related to regulatory requirements, including annual updates and policy changes.
Location: Manhattan
Schedule: Mondays through Fridays (9:00am-5:00pm)
Tasks
Bachelor’s degree required. Minimum of 3–5 years of experience in program oversight or having served in quality and compliance function within a nonprofit or healthcare setting. Demonstrated experience with New York State and/or New York City regulatory audits strongly preferred. Working knowledge of New York Health Home regulations and OMH standards preferred. Strong attention to detail with the ability to interpret and apply regulatory guidelines. Excellent organizational, communication, and training facilitation skills.
Salary: $70,000 plus generous benefits
Please include a resume, cover letter and contact information for 3 professional references.
ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.
For more information, visit our website: www.acmhnyc.org
ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.
Position: Program Compliance Manager, Community Care
Reports To: Senior Vice President of Community Care
Function: The Program Compliance Manager is responsible for ensuring that ACMH’s community-based programs remain in full compliance with regulatory requirements set forth by the New York State Office of Mental Health (OMH) and the New York City Department of Health (DOH). This role partners closely with program leadership and frontline teams to identify compliance gaps, implement corrective action plans, and sustain adherence to all applicable standards. The Program Compliance Manager also leads staff training initiatives related to regulatory requirements, including annual updates and policy changes.
Location: Manhattan
Schedule: Mondays through Fridays (9:00am-5:00pm)
Tasks
- Conduct comprehensive reviews of newly enrolled clients to ensure all required documentation is completed accurately and uploaded to the electronic health record (EHR).
- Ensure timely completion of initial assessments and care plans in accordance with program and regulatory standards.
- Monitor Health Home Plus eligibility on a monthly basis, ensuring annual reassessments and clinical determinations are properly documented.
- Review Assisted Outpatient Treatment (AOT) reporting monthly and escalate deficiencies to Program Directors.
- Perform routine chart audits to ensure documentation meets agency, city, and state compliance standards.
- Develop and deliver training for new hires on regulatory requirements; lead annual refresher trainings and updates for existing staff.
- Verify that all billing claims are supported by accurate, complete, and timely documentation.
- Collaborate with Program Directors to prepare for regulatory audits and actively participate in on-site reviews.
- Represent ACMH in Lead Health Home compliance committees and external compliance forums.
- Track and ensure completion of required annual fire drills and related compliance activities.
- Perform additional duties as assigned to support program integrity and operational excellence.
Bachelor’s degree required. Minimum of 3–5 years of experience in program oversight or having served in quality and compliance function within a nonprofit or healthcare setting. Demonstrated experience with New York State and/or New York City regulatory audits strongly preferred. Working knowledge of New York Health Home regulations and OMH standards preferred. Strong attention to detail with the ability to interpret and apply regulatory guidelines. Excellent organizational, communication, and training facilitation skills.
Salary: $70,000 plus generous benefits
Please include a resume, cover letter and contact information for 3 professional references.
ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.
For more information, visit our website: www.acmhnyc.org
ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.
Salary : $70,000