What are the responsibilities and job description for the Parts Counter Associate position at Acme Tools?
Do Your Best Work with Acme Tools as a Parts Associate if you:
For almost 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 11 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee centric, family-friendly, community involved, and growth minded.
You’ll Enjoy Our
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- Are always on the move
- Are mechanically inclined & know your way around ‘the shop’ & parts counter
- Are a go-getter with the ability to solve problems & provide excellent customer service at the same time
- Don’t mind getting a little dirt on your hands in your day job
- Enjoy having evenings, holidays, and Sundays off
For almost 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 11 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee centric, family-friendly, community involved, and growth minded.
You’ll Enjoy Our
- Work-Life Balance – Evenings, weekends & holidays off
- On-the-Job Training
- Professional Development Training & Programs
- Competitive Pay
- Generous PTO
- Paid Holidays - We are closed the 6 major holidays of the year
- Work Environment – Everyone takes pride in their work & can see their impact on the company
- Employee Discounts
- Fantastic Employee Referral Program
- Various Medical, Dental & Vision insurance plans to fit any lifestyle & family
- Medical & Dependent Care Flexible Spending Accounts
- 100% Company-Paid Short- & Long-Term Disability
- 401(k) Program & Company Matching
- 100% Company-Paid Group Life Insurance
- Additional Voluntary Life Insurance
- Working with internal & external customers to find the correct parts in a timely & efficient manner
- Maintaining stocking levels & researching parts pricing & labor estimates
- Identifying new parts & part categories that need to be added to increase customer satisfaction levels
- Interacting with customers to ensure a positive experience with the Parts department and store & following up with customers & Technicians to ensure timely repair
- Assisting in cycle counting of the physical inventory & ordering, receiving, pricing & stocking parts in the service area
- Creating service orders & distributing work orders to Service Technicians
- Maintaining a safe & secure work environment by adhering to & striving to improve safety standards & reporting suspicious activity
- Completing related tasks as assigned
- Customer service skills
- Computer skills & the ability to learn new software
- Knowledge of tools & equipment
- Mechanical aptitude
- Previous parts experience
- Ability to lift up to 50 lbs.
- Ability to sit, stand & walk for the majority of your shift
- Ability to occasionally push, pull, squat, bend, & reach
- Employment offers are contingent on drug-screen and background check. Acme Tools is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
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