Assistant Dockmaster

Job Summary:

The Assistant Dockmaster is responsible for a wide array of tasks to ensure that our customer's experience at the marina is second to none. The responsibilities will vary with the seasons; during the boating season the individual will be involved primarily with the management of the docks, while in the off season the focus will be customer development.

Essential Functions/Responsibilities:  

• Oversee the day-to-day operations of the dry dock facility
• Operation of dry storage equipment is often required
• Must be able to confidently operate vessels with a safety-first mentality
• Ensure prompt scheduling of vessel launches and moves for members
• Ensure the safe and efficient handling of all vessels
• Maintain and monitor equipment and infrastructure
• Assist with managing and training staff members
• Coordinate with vessel owners and other stakeholders
• Ensure compliance with environmental and safety regulations
• Conduct regular safety inspections
• Manage dry dock scheduling and logistics
• Monitor and control budgetary expenses
• Prepare and present operational reports
• Implement continuous improvement initiatives
• Handle emergency situations and incidents
• Ensure proper dry slip inventory is maintained with the Dockmaster
• Performs other duties as assigned or required

Required Education and Experience

• High School Diploma or equivalent required
• Strong understanding of dry-docking processes and procedures
• Previous experience in marina dry storage and equipment operation
• Strong knowledge of maritime safety standards and regulations
• Knowledge of maintenance and repair of marine vessels
• Ability to operate and maintain dry dock equipment
• Strong organizational and time management skills
• Knowledge of health and safety regulations
• Prior leadership experience required
• Able to work both independently and as part of a team to achieve goals and targets
• Reliable with good time management skills and the ability to organize and prioritize work
• Enjoys working with the public to provide exceptional customer service
• Adaptable to working in a fast-paced environment

Required Knowledge, Skills and Abilities:

• Must be able to swim
• CPR and First aid certified
• Must possess a member first mentality
• Excellent leadership and team management skills
• Strong problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Familiarity with environmental regulations related to maritime operations
• Ability to exercise good judgment in evaluation situations and making decisions.
• General seamanship knowledge, boating right of ways rules, basic navigation, and inshore and offshore mooring techniques.

Physical Demands: Physical abilities required for job.

• Must be able to lift and move up to 50 lbs.
• Frequent walking, reaching, bending, turning, and stooping,
• Outside work for extended periods of time in various weather conditions.
• Normal vision and hearing ranges required.
• Must be comfortable using all dock equipment and materials (gas pump, boats, ropes, anchors, among others).

Work Environment

• Outside work for extended periods of time in various weather conditions.
• Work tasks may be performed both indoors and outdoors.
• Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.