What are the responsibilities and job description for the Leasing Consultant position at ACM LLC?
Key Responsibilities
- Greet prospective residents and provide personalized tours of the community, highlighting luxury features, amenities, and lifestyle benefits
- Effectively manage inbound and outbound leasing inquiries via phone, email, and in-person interactions
- Maintain expert knowledge of pricing, availability, and market trends to drive occupancy and revenue goals
- Guide prospects through the leasing process, including applications, screening, and lease execution
- Deliver a high-touch, concierge-style customer experience aligned with luxury brand standards
- Build and maintain strong relationships with current and prospective residents
- Assist with resident retention initiatives and community events
- Ensure model units and common areas are maintained to impeccable presentation standards
- Accurately track traffic, leasing activity, and follow-ups using property management software
- Collaborate with the management team to achieve leasing and occupancy targets
Qualifications
- 1–3 years of leasing, sales, hospitality, or customer service experience (luxury environment preferred)
- Strong sales aptitude with a proven ability to close deals
- Excellent communication, interpersonal, and presentation skills
- Professional appearance and demeanor consistent with a luxury brand
- Proficiency in property management software Entrata and EliseAI is a plus
- Ability to work weekends and flexible schedules as needed
Key Competencies
- Customer-centric mindset with a passion for service excellence
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced, high-demand environment
- Positive attitude, self-motivated, and goal-oriented
- Discretion and professionalism when working with high-profile clientele
Compensation & Benefits
- Competitive base salary leasing commissions
- Performance bonuses
- Comprehensive benefits package
- Paid time off and holidays
- Opportunities for career growth
Why Join Us?
Be part of an elite residential community that redefines luxury living. You’ll work in a sophisticated, high-energy environment where service excellence and attention to detail are paramount.
Monday- Friday 8:30 AM - 5:30 PM
Saturday 10AM - 5PM
Only required to work 2 Saturdays out of the month
Salary : $19 - $21