What are the responsibilities and job description for the Student Success & Career Coach position at ACLAMO?
POSITION OVERVIEW
The Student Success & Career Coach supports students in ACLAMO’s youth Education programs, with a primary focus on Mentoring & Career Development and ADELANTE.
The position provides academic guidance, college and career preparation, student follow-up, and connections to educational and workforce opportunities.
The Coach works closely with the Education Administrative Supervisor, Community Liaison, Digital Navigation & Education Coordinator, instructors, families, and community partners. The position also supports Summer Bridge and other Education Department activities as needed.
KEY RESPONSIBILITIES
• Provide individualized academic, college, career, and personal guidance to students.
• Develop and monitor student success plans based on academic performance, interests, needs, and goals.
• Meet regularly with students and conduct proactive follow-up regarding attendance, participation, academic progress, and program expectations.
• Communicate with students and families through phone calls, text messages, email, and ACLAMO-approved communication platforms.
• Coordinate academic assessments and work with instructors to identify and address student support needs.
• Assist students with college exploration, applications, FAFSA, financial aid, scholarships, admissions, and enrollment.
• Provide career-readiness support, including career exploration, resumes, job applications, interview preparation, and workplace skills.
• Connect students with internships, summer employment, apprenticeships, job shadowing, volunteer opportunities, and other career experiences.
• Coordinate college visits, career speakers, employer visits, workshops, career fairs, and other student development activities.
• Support graduating students with transitions to college, employment, training, or other post-secondary pathways.
• Coordinate with the Community Liaison on recruitment, family engagement, school outreach, and attendance concerns.
• Coordinate with the Education Administrative Supervisor on student progress, program priorities, scheduling, and reporting.
• Build relationships with schools, colleges, employers, workforce organizations, and community partners.
• Support Summer Bridge, field trips, workshops, and other Education Department activities.
• Maintain accurate student records and update required information in CWDS and other program databases.
• Track student academic, college, career, internship, employment, and postsecondary outcomes.
• Participate in staff meetings, supervision, training, program planning, and student case discussions.
• Contribute as an active team member and support Education Department priorities.
• Perform other duties as assigned.
QUALIFICATIONS
• Bachelor’s degree in Education, Counseling, Psychology, Social Work, Human Services, Career Development, or a related field required; master’s degree preferred.
• Experience working with middle and/or high school students.
• Experience in youth development, academic advising, college access, career coaching, teaching, workforce development, or a related field.
• Strong communication, interpersonal, organizational, and time-management skills.
• Ability to build positive relationships with students and families.
• Ability to work effectively as part of a team and manage multiple priorities.
• Proficiency in Microsoft Office and ability to accurately maintain program data and documentation.
• Bilingual English/Spanish required.
PREFERRED SKILLS
• Experience with CWDS or a similar participant-tracking system.
• Knowledge of local college, workforce, apprenticeship, and community resources.
• Experience in a nonprofit, community-based, or out-of-school-time youth program.
SPECIAL NOTES
• Regular schedule: Monday–Thursday, 10:30 a.m.–6:30 p.m.; Friday, 9:30 a.m.–5:30 p.m.
• Occasional evening and Saturday availability is required based on program needs.
• Must have and maintain a valid driver’s license, automobile insurance, and access to reliable transportation.
• Must obtain and maintain the following clearances:
• Pennsylvania Child Abuse History Clearance
• Pennsylvania State Police Criminal Record Check
• FBI Criminal Background Check