Future Opening: Medical Secretary Full Time

Ackerly McBride Group is a direct primary care private practice for internal medicine located at 4910 Massachusetts Ave in Washington DC. We provide outstanding patient-centered care. Our team is skillful, collaborative and kind. 

Ackerly McBride Group is seeking a Medical Secretary to support our doctors and other secretaries with patient care and administrative work. Our clinical philosophy is helping patients live longer and better. The right candidate is a team player with high agency, has a passion for customer service, and excellent communication skills.  

Work Schedule - Monday through Friday 745AM-430PM, with an hour break for lunch.

Front Desk/General Patient Management

● Greet and assist patients in a friendly and professional manner, ensuring a positive experience.

● Schedule appointments, manage patient reminders and records, handle prescription requests and refills, and maintain the appointment calendar.

● Help facilitate patient referrals to specialists, following up on their status as needed.

● Prepare patient charts and ensure accurate and complete documentation.

● Organize and maintain electronic and physical patient records, ensuring confidentiality and compliance with privacy regulations.

● Collect and process fee-for-service billing on the day of the patient’s service.

● Collect bills at the end of each day for the physician to review.

● Maintain a clean and organized reception area, ensuring a comfortable environment for patients.

● Assist with general office tasks, such as filing, scanning, and managing incoming and outgoing correspondence.

● Coordinate with other staff members to facilitate seamless patient care.

● Assist in training new secretarial staff, providing support for their roles until they are

trained up, as needed.

● Facilitate enrollment of new patients by explaining the practice, the membership options/tiers, the relationship with insurance/Medicare, billing, the patient portal, on call services—and answering any questions.

● Communicate with potential new patients using templated email invitations, following up to ensure timely registration.

● Register new patients via the HINT billing platform, confirm their membership

agreement and account, request medical records, open a new chart on Elation, and schedule them for their first appointment.

● Maintain a patient waiting list, and communicate with waitlisted patients as needed.

● Perform EKGs, blood draws, and point-of-care laboratory testing as needed; process testing and entering results into the EMR.

● Collect patient vital signs, room patients, and refresh used exam rooms for incoming patients.

● Help stock, refresh, and reorder lab, exam room, and office supplies as needed in coordination with our practice manager.

● Generally be available to assist the physicians and PA in their clinical duties as needed. 

We offer a competitive compensation and benefits package. We believe in our team members’ ambitions and will support you in your success. This specifically includes 401(k) Match, company paid parking on site or public transportation stipend, 3 weeks of PTO, Office closed all federal holidays, employer sponsored health insurance with buy up options, employer sponsored short term disability and $15,000 life insurance policy, and 2 sets of company scrubs. 

Please submit your application. We will take a few weeks to review all the applications, should you move on to the next steps, there will be 3 rounds of interviews both remote and in person with various current members of the team.

Pay: $20-$25/hr, flexible on experience. 

At the Ackerly McBride Group, we believe in: